Network Strategy Officer

What You’ll Be Doing

• Submit and track vendor quote requests, including local loop and last-mile pricing.

• Follow up with vendors on quote responses, commercial details, order documents, delivery milestones, and outstanding actions.

• Track vendor response times and delivery commitments, escalating where timelines or service levels are at risk.

• Support network order creation through internal systems, vendor portals, and deployment tools such as Forge.

• Request, review, and archive KMZ/KML files, LOAs, CFAs, FOCs, circuit designs, service IDs, and handoff details.

• Monitor vendor delivery timelines across site survey, design, provisioning, testing, and activation.

• Escalate vendor delays, missing documentation, jeopardy notices, or delivery risks to relevant stakeholders.

• Maintain accurate updates in Jira and other internal tracking systems.

• Coordinate with Operations and Engineering to track network risks, capacity challenges, and operational issues.

• Support coordination of hardware renewals, licensing renewals, upgrades, and related vendor activities.

• Assist with reporting on vendor escalations, delivery status, operational risks, and network capacity tracking.

• Provide cross-functional support across Network Strategy, Procurement, Engineering, and Operations.

What We're Looking For

• 1-2 years’ experience in telecommunications, IT operations, vendor support, service delivery, procurement coordination, or relevant graduate/internship experience.

• Strong organisational skills and attention to detail.

• Clear written and verbal communication skills.

• Ability to manage multiple tasks, vendors, and stakeholders at the same time.

• Experience with Jira or similar tracking/project management tools.

• Comfortable working with spreadsheets, vendor portals, trackers, and internal workflow tools.

• Interest in telecommunications, network infrastructure, data centres, fibre networks, or vendor management.

• Proactive, reliable, and eager to learn in a fast-paced global environment.

What We Offer

• Flexible working environment – a remote-first culture with coworking options available.
• Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
• Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave.
• Creative, modern workspaces – designed to inspire when you're not working remotely.
• Motivated, inclusive team – work alongside industry experts and fresh talent.
• Recognition programs – celebrate achievements with our Legend and Kudos awards.