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Megaport
Data Science & Analytics 1d ago

Technical Business Analyst

Megaport
CanadaCanada
Full-time
Not Disclosed
Mid-Level
VT

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Job Description

Key Skills Required

Master these to land this role

Software DevelopmentTechnical Business AnalystWeb ServicesAgileAPIs

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Your Role

As a Technical Business Analyst, you'll be a vital link within one of our Software Engineering teams, bridging the gap between business needs and technical solutions.

You’ll dive deep to uncover root causes through targeted questioning, challenging assumptions, and ensuring we solve the right problems for our business and customers.

We are looking for someone fast-paced and technically sharp who owns the 'why' (defining clear business context, acceptance criteria, and stakeholder impact) while trusting engineers to own the technical 'how'. You'll keep developers unblocked by answering logic and domain questions, maintaining a well-refined backlog, and keeping internal documentation current.

What You’ll Be Doing

  • Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
  • Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
  • Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
  • Owning and prioritising the team's backlog of user stories.
  • Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
  • Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
  • Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.

What We Are Looking For

  • 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.
  • Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.
  • Technical sharpness to follow technical discussions, understand APIs, system workflows, and keep pace with fast-moving engineering teams.
  • Exceptional ability to produce clear, concise, and comprehensive documentation.
  • Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
  • Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.
  • Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
  • Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
  • Solid understanding and demonstrable experience applying Agile principles within software development teams.
  • Practical experience with APIs, web services, and web-based software projects.

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Megaport (operating at megaport.com) is a compute, network, and storage provider platform engineered for scalable infrastructure deployment. Founded in Not specified by Bevan and headquartered in Brisbane, Queensland, Australia, Megaport allows customers to deploy automated infrastructure on demand, globally. Under the hood, Megaport's software-defined platform provides private compute, network, and storage – globally, securely, and on demand. This allows businesses to build secure, scalable infrastructure closer to their users. Backed by $4.4M of funding over 4 rounds.

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