Lettings Administrator

You'll run the administrative engine of a UK lettings portfolio — moving tenancies from offer to move-in, keeping compliance paperwork current, and being the calm point of contact for landlords, tenants, and contractors.

The portfolio is busy and the deadlines are real — certificates expire, tenancies end, and contractors need chasing. You will be trusted to hold all of it without being asked twice.

You will work UK business hours from home, as part of a South African team placed directly with established UK employers.

Key responsibilities

• Prepare and issue tenancy agreements, renewals, and notices
• Track gas safety, EPC, and electrical certificates so nothing lapses
• Coordinate referencing, deposits, and move-in paperwork
• Log maintenance issues and follow contractors through to completion
• Keep the property management system accurate and current
• Answer landlord and tenant queries by email and phone

What you'll need

• Experience with property, lettings, or contract-heavy administration
• Familiarity with a CRM or property system such as Reapit, Alto, or Jupix
• Confident written English for tenant and landlord correspondence
• Strong document control and diary discipline
• Comfortable chasing third parties until a task is closed

Nice to have

• Exposure to UK lettings legislation
• Experience with deposit schemes such as TDS or DPS
• Familiarity with maintenance platforms like Fixflo

What's on offer

• 100% remote, working from anywhere in South Africa
• UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)
• Direct exposure to an established UK business
• Long-term, stable placement with room to grow