Lead Enterprise Revenue Architect

About Gong: Gong is the category-defining leader in revenue intelligence, harnessing the absolute power of AI to transform how modern enterprise sales organizations win. The Gong Revenue AI Operating System (AIOS) unifies multi-channel customer interactions, real-time data layers, and automated workflows into a single, trusted system of record that observes, guides, and acts alongside more than 5,000 scaling brands worldwide. Powered by the proprietary Gong Revenue Graph, specialized AI agents, and trusted applications, Gong empowers global enterprise Go-To-Market teams to deeply understand customer reality, eliminate operational friction, automate critical pipelines, and close high-concurrency contracts at scale.

Position Overview

We are seeking a highly autonomous, channel-fluent, and change-management proficient Lead Enterprise Revenue Architect to serve as the principal strategic partner to our largest and most complex customer portfolios under a permanent, full-time remote configuration based in the United States. In this senior client-facing technology advisory seat, you will hold ultimate ownership over driving macro revenue transformation and maximizing customer lifetime value across the entire sales lifecycle. Shifting completely away from routine non-regulated administrative data entry logs, basic marketing copywriting lists, or standard helpdesk customer support routing, you will operate an active cross-functional workflow architecture, predictive value realization, and enterprise revenue acceleration laboratory. Partnering directly with senior VP and C-suite stakeholders, you will translate complex, legacy customer sales processes into automated, AI-driven workflows that maximize user adoption, protect contractual retention, and trigger continuous upsell engines. This position requires an enterprise account or revenue operations authority with 10+ years of high-value account history who maps customer buyer journeys fluidly natively using Sales Representative and revenue primitives, demonstrates exceptional data-driven consulting habits, and thrives inside high-paced, ambiguous startup ecosystems.

Key Responsibilities

• Revenue Transformation Governance: Partner directly with executive Go-To-Market (GTM) leaders to design, deploy, and execute long-term strategic blueprints that modernize revenue operations through Gong’s AIOS natively utilizing Sales Representative practices.
• Workflow Architecture Instrumentation: Audit, document, and map current-state customer operational processes to construct predictive, AI-driven digital workflows that directly accelerate pipeline conversions.
• Adoption & Change Management Control: Execute data-driven enablement initiatives and change management tracks to embed Gong’s platform into daily team habits, maximizing key persona engagement.
• Value Realization Diagnostics: Leverage deep data insights and business intelligence analytics to systematically quantify and present tangible business outcomes that demonstrate Gong’s ROI and strategic economic value.
• Renewal and Expansion Triage: Own, structure, and execute comprehensive contract renewal strategies, partnering with cross-functional account teams to maximize retention indices and uncover expansion whitespace.
• Cross-Functional Tribe Synthesis: Coordinate seamlessly next to internal Sales, Product Management, Support, Engineering, and Field Marketing cells to guarantee an exceptional customer experience across the global journey.
• Technical Strategy Evangelism: Challenge conventional operational wisdom, acting as a highly visible internal and external authority on how revenue teams maximize efficiency with applied AI tools.

Required Skills & Qualifications

• A minimum of 10+ years of proven, successful professional history operating within an Enterprise Account Director, Revenue Operations Consultant, Strategic Success Architect, GTM Solutions Specialist, or closely matching high-leverage business development capacity.
• Expert Enterprise Stakeholder Command: Documented track record autonomously managing relationships, multi-threaded alignment meetings, and high-value value conversations with VP and C-suite corporate executives across Fortune 500 or major commercial accounts.
• Demonstrated experience executing complex organizational adoption blueprints, driving structural behavioral shifts, and turning ambiguous client pain points into clear data-driven roadmap priority milestones.
• Outstanding written, verbal, and visual presentation communication strengths in English, with an exceptional ability to handle intense contract negotiations and align disparate technical/business teams.
• Location Context: Position operates under remote parameters open exclusively to qualified enterprise technology solutions and sales authorities residing permanently within the United States.

Preferred Strategic Indicators (Nice to Have)

• Prior platform background or architectural implementation experience building software networks focused on Revenue Intelligence, conversation intelligence platforms, CRM automation, or B2B sales enablement.
• Deep vertical domain knowledge of modern predictive sales forecasting methodologies, conversational NLP token tracking, or multi-tier enterprise tech stack consolidation models.
• An adaptable, highly coachable growth mindset with a passion for driving customer-centricity and contributing to a high-performing team culture.

What We Offer

• Top-Tier US Revenue Tech Remuneration Matrix: A highly competitive annual total salary package structured as an On-Target Earnings (OTE) range of $148,000 - $225,000 USD (calibrated location-specifically to your technical pedigree), with massive potential to exceed targeted earnings based on performance milestones, plus corporate equity options.
• 100% remote workspace infrastructure freedom anywhere inside the United States, supplemented by a dedicated work-from-home allowance.
• Elite Category-Defining Influence: Unique professional milestones achieved by directly architecting the revenue operating systems that power the world’s most successful sales teams.
• Comprehensive health care protection choices, featuring tailored medical, dental, and vision insurance packages to fit you and your family’s needs.
• Access to an annual flexible wellness stipend via our Wellbeing Fund, comprehensive mental health covered therapy and coaching, a 401(k) investment program, a dedicated personal education and learning stipend, flexible vacation configurations, paid parental leave, and coordinated company-wide recharge days each quarter to allow you to completely unwind and regain energy.