Job Description
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About the role
The Deal Desk Analyst partners with Sales, Finance, Legal, Operations to manage the end-to-end deal process. You will provide guidance on deal structure, pricing, discounting, quoting, and contract terms, ensuring opportunities align with company policies and commercial objectives.
You will act as a trusted advisor to Sales, helping teams navigate complex deals, secure the right approvals, and move efficiently from quote to close. You will also identify opportunities to improve processes, reduce cycle times, and strengthen the Deal Desk function.
What you’ll do:
- Support the structuring and pricing of high-value and complex SaaS deals.
- Review quotes, contracts, discounts, payment terms, and non-standard deal requests.
- Ensure compliance with pricing guidelines, approval workflows, and internal policies.
- Partner with Sales, Finance, Legal, and cross-functional teams to resolve deal-related questions and roadblocks.
- Provide commercial guidance to Sales to support win rates and margin preservation.
- Maintain accurate deal data across Salesforce and other relevant systems.
- Track deal performance, approval timelines, and quote-to-close efficiency.
- Identify and implement improvements to Deal Desk processes, systems, and documentation.
What you’ll bring:
- Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis.
- Experience supporting complex enterprise B2B SaaS transactions.
- Strong analytical, organisational, communication, and problem-solving skills.
- Proficiency with Salesforce and Excel or Google Sheets.
- Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- A collaborative, commercially minded approach with the confidence to advise and influence stakeholders.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Won BuiltIn Best Places To Work 2026!
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Contentsquare
View Company ProfileContentsquare (operating at contentsquare.com) is an all-in-one experience intelligence platform engineered for businesses seeking to optimize digital journeys. Founded in 2012 and headquartered in Paris, France, Contentsquare addresses the challenge of understanding user behavior and improving engagement without relying on fragmented analytics tools. Under the hood, the AI-powered platform combines Experience Analytics, Product Analytics, Voice of Customer, and Feedback tools to unlock actionable insights. This allows marketers, product teams, and UX designers to engage, convert, and retain users more effectively. Backed by $1.8 billion in funding across eight rounds, including a $400 million Series F in 2022, Contentsquare has established itself as a leader in the experience analytics space, supported by high-quality investors and bolstered by eight strategic acquisitions.
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