Junior Account Manager

What you'll do

• Supporting the strategic efforts of the POD leader in managing key business accounts.
• Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
• Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
• Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
• Supporting day-to-day customer management processes.

What we're looking for

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree.
• Ideally demonstrate experience working in Operations or Account Management.
• Experience documenting, tracking, and supporting the daily functioning and operations of customer programs. Experience delivering polished, error-free work.
• Superior communication skills (interpersonal, verbal, presentation, written, email).
• Experience prioritizing, managing and delivering on multiple projects simultaneously.