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Mercier Consultancy Group
Customer Service 4h ago

Italian Speaking Search Engine Customer Expert

Mercier Consultancy Group
BulgariaBulgaria
GermanyGermany
GreeceGreece
ItalyItaly
PortugalPortugal
SpainSpain
Full-time
Competitive Monthly Salary plus 13th and 14th salaries per year
Mid-Level

Job Description

Key Skills Required

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Customer Support35 minFree Trial ✨
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SEO3h 50mFree Trial ✨
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Technical Support54 minFree Trial ✨
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Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier global talent with industry-leading organizations across Europe. We take pride in our ability to facilitate career-defining opportunities for professionals seeking the best jobs in Greece, ensuring a seamless transition and long-term career growth.

We are looking for a talented professional to join a global Social Media giant in the vibrant heart of Athens. This Italian Speaking Search Engine Customer Expert position in Greece offers a unique opportunity to shape the online experience for millions of users while working in a dynamic, high-growth social media environment.

Key Responsibilities

  • Provide high-quality support to users navigating complex search and social media advertising tools.
  • Ensure compliance with social media safety standards and search engine content policies.
  • Analyze user trends to provide actionable insights for improving social media platform performance.
  • Troubleshoot technical issues related to ad campaigns, SEO integrations, and platform navigation.
  • Maintain clear communication with clients in Italian to foster long-term satisfaction and platform loyalty.
  • Collaborate with international teams to optimize workflows within the rapidly evolving social media landscape.

Requirements

  • Native or fluent Italian (spoken and written).
  • Valid EU passport (mandatory).
  • Strong proficiency in English to navigate internal social media tools and documentation.
  • Passion for social media trends, search engine technology, and digital innovation.
  • Excellent analytical skills and a detail-oriented approach to digital support.
  • Previous experience in a customer-centric or digital media role is considered a significant asset.

Benefits

What We Offer

  • Competitive Monthly Salary plus 13th and 14th salaries per year.
  • Fully Paid Training on the latest search engine and social media technologies.
  • Comprehensive Private Health Insurance coverage.
  • Fully Paid Relocation Package (flight tickets, airport transfer, and temporary hotel stay).
  • Attractive Monthly Performance Bonus based on your contributions.
  • Professional development paths for those looking to excel in the most sought-after Italian-speaking jobs.

Living and working in Greece offers an unparalleled Mediterranean lifestyle, combining world-class history with a modern, buzzing social scene. As you settle into your new life, you will enjoy the iconic sunny weather that Greece is famous for, alongside a culture that truly values the balance between professional success and personal leisure.

Beyond the professional benefits, our relocation package makes moving to Greece an effortless experience, allowing you to focus on enjoying the exquisite local cuisine and vibrant nightlife. Discover why so many professionals are choosing Greece for their career abroad and join a thriving international community in the heart of Athens.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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