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Mercier Consultancy Group
Customer Service 4h ago

Italian Speaking PayPal Customer Expert

Mercier Consultancy Group
BulgariaBulgaria
GreeceGreece
ItalyItaly
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Mid-Level

Job Description

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Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals in high-impact roles, ensuring that our candidates secure the best opportunities within the rapidly evolving FinTech sector.

We are currently looking for a talented professional to fill our Italian Speaking PayPal Customer Expert position in Greece. This is a unique opportunity to join a global leader in digital payments and provide premium support within the dynamic FinTech industry, while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece programs.

Key Responsibilities

  • Deliver high-quality customer service for PayPal users, resolving complex payment-related inquiries with professional precision.
  • Ensure strict adherence to financial security protocols and data protection standards within the FinTech environment.
  • Assist customers with digital wallet management, account troubleshooting, and transaction-related concerns.
  • Maintain detailed documentation of client interactions within our proprietary financial databases.
  • Collaborate with international teams to optimize customer satisfaction and service efficiency.
  • Stay updated on the latest FinTech trends and platform developments to provide accurate, industry-leading guidance.
  • Champion the brand image of PayPal by maintaining empathy, professionalism, and integrity in every communication.

Requirements

  • Native or fluent Italian (spoken and written) is mandatory for this role.
  • Valid EU passport or a valid work permit for Greece.
  • Previous experience in customer support or financial services is highly preferred.
  • Strong digital literacy and the ability to navigate complex FinTech platforms with ease.
  • Excellent communication skills and a passion for technology and finance.
  • Availability to work in a fast-paced environment while maintaining high service standards.

Benefits

What We Offer

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Fully Paid Training on FinTech systems and internal processes
  • Health Insurance and local social security benefits
  • Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation provided)
  • Monthly Performance Bonus linked to service quality metrics
  • Professional growth opportunities within the global FinTech sector
  • A vibrant work environment and access to specialized jobs in Greece

Life in Greece

Living in Greece offers an unparalleled quality of life, blending ancient history with a modern, thriving culture. As you pursue one of our Italian-speaking jobs, you will enjoy over 300 days of sunshine per year, breathtaking landscapes, and a relaxed Mediterranean pace. Greece is the perfect destination for professionals looking to combine a rewarding career in the FinTech industry with a vibrant, cosmopolitan social scene.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free. Whether you are indulging in world-class Mediterranean cuisine, exploring historic sites, or enjoying the lively atmosphere of local life, Greece provides an ideal backdrop for your personal and professional growth. Join the many expats who have found success in Greece by choosing this exciting career path.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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