Italian Speaking Digital Trust and Safety Specialist

Mercier Consultancy Group is a premier international staffing firm, renowned for bridging elite global talent with world-class organizations across the European BPO landscape. We pride ourselves on our sophisticated recruitment methodology, ensuring that professionals seeking high-impact Italian-speaking jobs are placed in roles that foster both growth and excellence.

We are currently sourcing exceptional talent for an Italian Speaking Digital Trust and Safety Specialist position in Bulgaria, supporting one of the world’s most influential social media platforms. This is a vital role for those passionate about digital security, user experience, and the rapidly evolving landscape of global social media moderation.

Key Responsibilities

• Monitor and evaluate social media content for the Italian market, ensuring strict adherence to platform community guidelines.
• Investigate and mitigate risks related to online safety, misinformation, and prohibited user-generated content.
• Collaborate with cross-functional teams to refine trust and safety policies for a global social media user base.
• Analyze emerging trends in digital abuse to proactively protect the platform's brand reputation.
• Provide high-level support for user reports regarding account security and policy violations.
• Maintain high quality and productivity benchmarks to ensure a safe and secure digital environment.
• Participate in regular feedback loops to improve moderation tools and automated safety systems.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to collaborate within our international team.
• Passion for social media and a keen interest in digital trust and safety standards.
• High level of analytical skill and the ability to make objective, policy-based decisions.
• Excellent communication skills and the ability to reside in Sofia, Bulgaria for this on-site role.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the social media sector.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.
• Attractive Monthly Performance Bonus.
• A vibrant, modern office environment in the heart of Sofia.
• Opportunities for career advancement within the prestigious Mercier Consultancy Group network.

Living in Bulgaria offers a unique blend of rich history, modern European flair, and a breathtaking natural landscape. From the snowy peaks of Vitosha Mountain overlooking the capital to the vibrant nightlife and café culture, jobs in Bulgaria have become a top choice for international professionals. With a Mediterranean-influenced climate and a welcoming local community, you will find Bulgaria an ideal place to grow both personally and professionally.

Our full relocation package ensures that your transition to life in Bulgaria is seamless, allowing you to focus on your new Italian Speaking Digital Trust and Safety Specialist position in Bulgaria. Enjoy world-class dining, an affordable cost of living, and the convenience of being centrally located in a major tech hub. We look forward to welcoming you to Bulgaria and helping you build a successful career with us.