Italian Speaking Customer Service Agent For Dyson

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leading global brands. We specialize in providing bespoke career opportunities, ensuring our candidates secure positions that offer both professional growth and an exceptional quality of life.

We are currently seeking a motivated professional for the Italian Speaking Customer Service Agent position at Dyson in Greece. This is a unique opportunity to join the thriving consumer electronics industry, providing world-class support for Dyson’s innovative product range while enjoying the sun-drenched lifestyle of the Mediterranean.

Key Responsibilities

• Deliver premium customer support for Dyson’s advanced consumer electronics through phone, email, and chat.
• Provide expert troubleshooting and guidance on high-end appliances to ensure optimal user experience.
• Maintain comprehensive knowledge of the latest product launches and technological innovations within the consumer electronics sector.
• Manage customer inquiries regarding orders, warranties, and technical maintenance with efficiency and professionalism.
• Contribute to the brand’s reputation by delivering solutions that reflect Dyson’s standard of engineering excellence.
• Collaborate with internal teams to streamline customer service processes and improve overall client satisfaction.
• Accurately document customer interactions and technical issues within the company’s digital CRM platforms.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for technology and the consumer electronics industry.
• Excellent communication and interpersonal skills in both Italian and English.
• Ability to work in a fast-paced environment while maintaining high levels of empathy and patience.
• Previous experience in customer-facing roles is a significant advantage.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training on Dyson products and services.
• Private Health Insurance coverage.
• Career development paths and ongoing support.
• And Much More...

Life in Greece

Embrace the opportunity to work and live in the cradle of Western civilization. Greece offers an unparalleled quality of life, where you can enjoy mild winters, endless summer days, and a vibrant cultural landscape.

Beyond the professional benefits, Greece provides an exceptional environment for expatriates. From world-renowned Mediterranean gastronomy to an active social scene, you will find that living in Greece is as rewarding as your professional growth within the consumer electronics sector.