Italian Speaking Customer Experts for Miele

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-leading brands. As an industry leader in European recruitment and BPO services, we take pride in facilitating life-changing career opportunities, such as these highly sought-after Italian-speaking jobs.

We are currently searching for professionals to join our prestigious client, Miele, for the Italian Speaking Customer Experts position in Greece. This role offers the unique chance to represent a luxury consumer electronics powerhouse while enjoying a vibrant career path and a fully supported relocation to one of Europe's most desirable destinations.

Key Responsibilities

• Provide high-end technical support and guidance to customers regarding Miele’s premium range of consumer electronics.
• Manage inquiries via phone, email, and chat, ensuring that every interaction reflects the brand's commitment to quality and innovation.
• Troubleshoot complex technical issues with household appliances, offering clear and concise solutions to the Italian market.
• Develop a deep understanding of Miele product specifications to provide expert recommendations and enhance customer satisfaction.
• Maintain accurate records of customer interactions within the company CRM to ensure seamless service delivery.
• Act as a brand ambassador, upholding the reputation of Miele in the competitive consumer electronics industry.
• Collaborate with cross-functional teams to escalate and resolve complex technical service requests effectively.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for technology and the consumer electronics sector.
• Excellent communication skills and a customer-centric mindset.
• Resilient, adaptable, and eager to thrive in an international work environment.
• Prior experience in technical support or luxury retail is considered a significant advantage for these jobs in Greece.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Comprehensive, fully paid initial training program.
• Private Health Insurance coverage.
• Opportunities for career advancement within the global consumer electronics industry.

Choosing to pursue jobs in Greece means embracing a lifestyle defined by Mediterranean sunshine, rich history, and a welcoming culture. Greece offers an unparalleled quality of life, allowing you to enjoy vibrant city life or serene coastal landscapes, making your time outside of the office truly memorable.

With our comprehensive relocation support, settling into your new life in Greece is stress-free. From world-class Mediterranean cuisine to the warm, hospitable atmosphere that Greece is famous for, you will find that living and working in Greece provides the perfect balance between professional ambition and personal well-being.