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Mercier Consultancy Group
Customer Service 5h ago

Italian Speaking Customer Experts for Dyson

Mercier Consultancy Group
BulgariaBulgaria
GreeceGreece
ItalyItaly
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Mid-Level

Job Description

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Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting world-class talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle changes, making us the top choice for candidates seeking rewarding jobs in Greece.

We are currently seeking ambitious professionals for the Italian Speaking Customer Experts for Dyson position in Greece. This is a unique opportunity to represent a world leader in the consumer electronics industry, providing premium support while enjoying a high quality of life in a sunny Mediterranean environment.

Key Responsibilities

  • Act as a brand ambassador for Dyson, providing top-tier service within the competitive consumer electronics sector.
  • Manage inbound customer inquiries via phone, email, and chat with a focus on technical guidance and troubleshooting.
  • Assist customers in maximizing the value and performance of their high-end consumer electronics products.
  • Maintain a high level of customer satisfaction by providing precise and professional technical support.
  • Collaborate with internal departments to ensure seamless service delivery and brand consistency.
  • Document customer interactions and feedback to contribute to ongoing product improvement efforts.
  • Stay updated on the latest technological advancements and Dyson product releases to provide informed advice.

Requirements

  • Native or fluent Italian (spoken and written).
  • Valid EU passport (mandatory).
  • Strong passion for technology and the consumer electronics industry.
  • Excellent communication skills and a customer-centric mindset.
  • Strong problem-solving abilities and technical aptitude.
  • Readiness to relocate and embark on an exciting career path in Greece.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • Fully Paid Training on Dyson products and services.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • And Much More, including ongoing support for your career journey in Greece.

Choosing to live and work in Greece means embracing a lifestyle defined by sunshine, ancient history, and vibrant modern culture. As you pursue one of our many Italian-speaking jobs, you will discover that Greece offers a unique balance between professional development and a relaxed, Mediterranean pace of life that is second to none.

Beyond the job, Greece invites you to enjoy world-renowned cuisine, stunning coastal landscapes, and a warm, welcoming community. With our comprehensive relocation package, starting your new chapter in Greece is effortless, allowing you to focus on building your career while enjoying the unparalleled quality of life that this beautiful country provides.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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