Insurance Administrator

You will keep a broker or insurer book in good order: issuing policies, processing adjustments, and ensuring renewals are sent out on time so nothing lapses by accident. This role suits someone who is accurate and prefers a well-run book.

You will work from home during UK time (09:00-17:00), which translates to SAST (11:00-19:00). You will receive equipment guidance, a proper induction, and have a manager available for contact throughout the day. This is a permanent role, not a short-term contract.

Key Responsibilities

• Issue new policies, endorsements, and mid-term adjustments
• Prepare and send renewal invitations ahead of expiry dates
• Maintain accurate policy and client records
• Chase outstanding documentation and premiums
• Support brokers with quotes and market submissions
• Produce book reports for the account manager

What You'll Need

• 2+ years of experience in insurance or policy administration
• Experience with a broking or policy system such as Acturis, Open GI, or similar
• Strong accuracy with policy wordings, dates, and premiums
• Clear written English for client and insurer correspondence
• Reliable home internet and a quiet space for UK-hours work

Nice to Have

• Exposure to both commercial and personal lines
• Progress towards a Cert CII qualification
• Familiarity with FCA conduct requirements

What's on Offer

A permanent, fully remote role with a defined renewal calendar, a supportive account manager, and a clear book to own. Strong administrators have the opportunity to progress into account handling.