Inside Sales Specialist

Standard Bot’s mission is to significantly lower the barrier to entry to real-world automation, bringing the power of bits to the world of atoms and unlocking productivity for entire new industries and users. Our user-facing applications and APIs directly empower individuals and developers to jump directly into solving their challenges without the need for a background in robotics or automation. A relentless focus on simplicity and ease of use brings this revolutionary potential to new users and industries.

What you'll do:

As an Inside Sales Specialist, you’ll be the first technical point of contact for prospective customers. You’ll be responsible for qualifying inbound leads, capturing detailed discovery notes, and guiding prospects through the early stages of the buying journey. You’ll work cross-functionally with sales, marketing, and solutions engineering to help route leads to the right channels and support our mission to bolster U.S. manufacturing automation.

Responsibilities:

• Respond promptly and professionally to all inbound sales inquiries from web, email, or other channels
• Qualify inbound leads using pre-defined criteria (use case Lit, budget, authority, need, timeline)
• Conduct discovery calls to assess technical feasibility and customer goals
• Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups
• Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer, or otherwise
• Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment Lit
• Collaborate with marketing to provide feedback on lead quality and messaging gaps
• Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)
• Maintain ownership of response time SLAs for lead follow-up
• Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance
• Engage in light demo walkthroughs or introductory presentations for early-stage prospects
• Support lead handoff process into the sales pipeline and help reduce friction in early-stage conversion
• Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios
• Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset

Qualifications:

• 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
• Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
• Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
• Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
• Detail-oriented with excellent note-taking and documentation habits
• Comfortable handling multiple simultaneous inbound requests and prioritizing follow-ups
• Strong ability to work independently while collaborating closely across departments
• Experience supporting or selling complex hardware/software systems is a plus
• A natural curiosity about how machines work and how automation can improve customer operations

Nice to have:

• Exposure to robotic systems, PLCs, or industrial control software
• Familiarity with remote demos, CAD diagrams, or layout visualization tools
• Technical aptitude with the ability to troubleshoot at a conceptual level
• Experience working with channel partners, distributors, or systems integrators