Influencer Coordinator

About Solace: Solace is a fast-growing, mission-driven Series C healthcare technology startup dedicated to making the U.S. healthcare system more human. Founded in 2022 and backed by premier venture firms including Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP, Solace solves a critical crisis: 88% of U.S. adults lack the necessary health literacy to navigate the complex medical ecosystem alone. By seamlessly pairing patients with expert healthcare advocates and supplying them with robust decision-making tools, Solace cuts through corporate red tape to secure transparent paths, lower healthcare costs, and achieve better real-world medical outcomes.

Position Overview

We are seeking a highly autonomous, systems-fluent, and relentlessly organized Influencer Coordinator to serve as the core operational engine of our expanding Social & Influencer vertical under a permanent, full-time remote configuration open across the United States. Shifting completely away from routine standalone non-regulated copywriting logs, simple customer helpdesk ticket routing, or low-level software engineering edits, you will run an active creator outreach, cross-campaign delivery lifecycle, and automated influencer tracking laboratory. Working hand-in-hand with our Social & Influencer Lead, you will take absolute day-to-day coordination ownership over micro and mid-tier digital creators across Instagram, TikTok, and YouTube to drive multi-brand campaign velocity. This position requires a marketing operations authority with 2–4 years of influencer history who guides account lifecycles fluidly natively using Social Media Manager and creator-led acquisition primitives, builds highly organized database systems within Notion, tracks multi-party contract obligations, and converts raw strategic marketing concepts into clear, actionable creator briefs.

Key Responsibilities

• Influencer Outreach & Inbox Governance: Lead and manage the end-to-end communication channels for mid-tier and micro-influencers, directing back-and-forth negotiations from initial pitch contact through campaign wrap natively utilizing Social Media Manager guidelines.
• Actionable Brief Engineering: Formulate, compile, and maintain highly detailed creator briefing assets that translate abstract brand strategy parameters into crisp, actionable, and brand-safe creative directions.
• Campaign Timeline Orchestration: Direct full-lifecycle campaign milestones—encompassing calendar scheduling, proactive check-in follow-ups, preview submissions review, approval routings, and go-live deployment tracking.
• Contract & Payment Compliance Control: Audit, monitor, and document creator agreements, usage rights parameters, and invoice processing logs across multiple simultaneous content runs to eliminate operational leakage.
• Notion Database Lifecycle Maintenance: Architect, continuously scale, and protect our central creator database in Notion, systematically organizing audience profiles, performance analytics indices, engagement histories, and tier lists.
• Brand-Aligned Talent Sourcing: Actively identify and screen high-potential emerging influencers whose digital personas match Solace’s core messaging architecture and health-advocacy audience filters.
• Cross-Functional System Harmonization: Coordinate with embedded creative production, specialized partnerships, and data analytics squads to ensure all creator activations align with holistic marketing pipelines.
• Risk & Blocker Triage: Proactively analyze asset delivery paths, flag latency delays early, and surface potential operational bottlenecks directly to team leadership cells to guarantee strict deadline adherence.

Required Skills & Qualifications

• A minimum of 2–4 years of proven, successful professional history operating inside an Influencer Marketing Coordinator, Talent Relations Specialist, Marketing Operations Assistant, Brand Ambassador Lead, or closely matching tech agency capacity.
• Expert Tool Customization Command: Master-level command operating natively inside Notion, showing an established history building customized project databases, progress hubs, and tracking pipelines from scratch.
• Demonstrated experience coordinating brand-creator campaigns and maintaining operational execution across multiple simultaneous deliverables under tight startup schedules.
• Exceptional written communication and interpersonal strengths in English, with a proven capability to represent a mission-driven brand professionally across multi-channel outreach campaigns and social DMs.
• Grounded familiarity with creator monetization trends, content delivery requirements, and performance filters across Instagram, TikTok, and YouTube environments.
• Location Context: Position operates under remote guidelines open exclusively to qualified digital growth and influencer operations specialists residing permanently within the United States.

Preferred Strategic Indicators (Nice to Have)

• Prior professional or technical background managing content campaigns inside the healthcare technology, wellness, medical advocacy, or insurance SaaS spaces.
• Familiarity with enterprise influencer CRM architectures, link attribution trackers, or social listening analytics platforms.
• An adaptable, high-energy startup mindset that thrives under urgent, fast-paced execution parameters where operational priorities shift dynamically.

What We Offer

• Competitive US HealthTech Remuneration Grid: A highly competitive annual base salary structure of $70,000 - $90,000 USD calibrated to your creator operations history, supplemented by robust matching layers and corporate benefits.
• 100% remote workspace infrastructure freedom from your home office setup based anywhere inside the United States.
• Direct Venture-Backed Category Impact: Unique professional milestones achieved by scaling the primary creator operating loops for a disruptive Series C startup backed by IVP, Craft, and Menlo Ventures.
• Comprehensive health preservation provisions, providing premium Medical, Dental, and Vision coverage avenues alongside HSA and FSA configurations.
• Access to matching corporate 401(k) plans, 12 weeks of parental leave, a dedicated yearly wellness bonus for gym memberships or spa treatments, internet reimbursements, a premium company laptop, a home-office equipment setup stipend, and clear merit-based paths to advance into senior creative strategy roles.