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Job Description
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Creative Chaos is looking for a proactive and detail-oriented Inbound SDR to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive (AE).
Key Responsibilities:
- Respond Promptly to inbound leads (within defined SLAs).
- Conduct Initial Outreach via personalized emails, phone calls, and SMS.
- Schedule Meetings between qualified prospects and the AE using HubSpot Meetings.
- Maintain CRM Accuracy by logging all activities, notes, and lead dispositions in HubSpot.
- Nurture Cold Leads who aren’t ready to buy yet—add them to follow-up cadences or hand-off to marketing.
- Monitor and Triage website contact forms, inbound calls, demo requests, and email inquiries.
- Collaborate Closely with AEs to ensure a seamless handoff and calendar alignment.
- Provide Feedback to marketing and sales teams on lead quality and recurring patterns.
Requirements
- Bachelor’s degree in business, marketing, or a related field
- 1–3 years in a similar role.
- Strong written and verbal communication skills (clear, concise, persuasive).
- Experience with CRM systems like HubSpot.
- Comfort with phone outreach and handling objections or questions from prospects.
- Highly organized and process-oriented — you don’t let leads slip through.
- Self-starter: you’re proactive, responsive, and accountable.
- Tech-savvy: Familiar with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools.
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Creative Chaos
View Company ProfileCreative Chaos is a full-service technology innovation and software development consultancy that partners with organizations to build world-class digital products. Unlike traditional outsourcing firms, they position themselves as an 'Innovation Partner,' working across the entire product lifecycle—from initial concept and strategy to design, development, and scaling. They serve a diverse clientele ranging from funded startups to Fortune 500 enterprises. By adopting a 'Lean Agile' mindset, Creative Chaos focuses on rapid prototyping and iterative development, ensuring that businesses can launch market-ready applications faster while minimizing risk. Their expertise spans complex backend engineering, mobile app development, cloud infrastructure (DevOps), and user experience (UX) design.
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