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Tekmetric
Marketing & Sales 6d ago

Inbound Sales Development Representative (Inside Sales Representative)

Tekmetric
HoustonHouston
Full-time
Not Disclosed
Entry-Level

Job Description

Key Skills Required

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Customer Support35 minFree Trial ✨
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Sales RepresentativeCRM (HubSpot/Salesforce)SaaS BackgroundLead Generation

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What You’ll Do

Our Inbound Sales Development Representatives (Inside Sales Representatives) will partner with our Channel Partners and Marketing teams to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through handling already qualified leads.

You will be responsible for:

  • Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (e.g., booking demos, demo reminders, follow-ups after demo, etc.)
  • Building out and refining information about leads in a CRM (HubSpot and Salesforce preferred) to assist in lead qualification
  • Providing useful details to the sales team so they can deliver a tailored demo experience
  • Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
  • Ensuring all potential customers receive exceptional service from start to finish

This is an exciting entry-level and rewarding role for anyone who wants to develop or even kick-start their career in sales! There are many opportunities for career development and progression—with successful Inbound SDRs becoming outbound SDRs, Senior SDRs, and ultimately Account Executives.

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Tekmetric (operating at tekmetric.com) is a leading cloud-based auto repair shop management software platform engineered to modernize, streamline, and scale independent automotive service centers and multi-location franchises. Founded in 2015 by Sunil Patel and Prasanth Chilukuri and headquartered in Houston, Texas, Tekmetric replaces slow, paper-heavy shop management tools with a high-speed, end-to-end digital operating system for shop owners, service writers, and mechanics. Under the hood, the SaaS platform integrates real-time digital vehicle inspections (DVIs) with photo/video attachments, automated estimate building, integrated parts ordering, labor rate guides, two-way texting, text-to-pay, and custom analytics dashboards. Backed by growth equity from Susquehanna Growth Equity, Tekmetric enables thousands of repair shops to eliminate phone tag, increase average repair order (ARO) values through transparent inspection reports, and run frictionless multi-shop operations.

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