Director of IT Infrastructure & Automation

What You’ll Do

You will own the systems that keep the company productive and secure. This is a hands-on leadership role. You’ll lead a small IT team and set the technical direction for the function while remaining deeply involved in the work, from building automations and architecting systems to administering critical infrastructure and responding to incidents.

Automation is central to the role. You’ll build on our existing investment in automation to make IT increasingly self-service, reliable, and scalable, while deciding where and how to take it further. This role reports to the VP of Business Systems & AI.

• Own the function end-to-end: systems, endpoints, identity, SaaS, office infrastructure, support, and IT security
• Lead a small team and set the technical direction, priorities, and standards
• Make automation the default, eliminating toil and enabling self-service
• Own our core stack, including SSO, SCIM, MFA, MDM, Google Workspace, and Slack
• Partner with Security on least privilege, endpoint protection, patching, vulnerability management, and incident response
• Own office technology across our locations, including networking, AV, conference rooms, and physical security
• Build scalable IT systems, processes, and controls as Tekmetric grows
• Evaluate, implement, and manage identity and SSO solutions
• Enable productivity and efficiency across the company by managing systems sprawl
• Manage the operational IT department budget, tracking budget vs. actuals

What You’ll Bring

• Experience owning and scaling IT functions in a fast-paced technical environment
• A hands-on leader who can set direction, develop a small team, and be a strong technical contributor
• Deep experience with macOS, MDM, Google Workspace, SaaS, identity, and access
• Expertise using automation, APIs, AI tools, and Bash/Python to eliminate manual work
• Strong security experience across endpoints, identity, access, vulnerability management, and incident response
• Strong judgment and first-principles thinking; you evaluate solutions on their merits rather than defaulting to convention
• Willingness to work beyond traditional IT boundaries, learn new domains, and contribute wherever needed to build holistic solutions