Home Lending Associate at Better

Better is rebuilding home finance as an AI-native platform, transforming a multi-week process into something achievable in seconds.

With over $110 billion in loans funded and $1.2 billion+ raised, Better operates at scale while reimagining homeownership from the ground up. The industry hasn’t fully adapted yet—this is the opportunity.

A Better Opportunity

Better is seeking top-tier sales agents to join their mission of making Better Mortgage accessible to all Americans. The team of Home Lending Associates isn’t just generating loan applications—they drive innovation and ensure best-in-class customer service in the mortgage industry. As part of the team, you’ll be at the forefront of improving borrowers’ mortgage experiences, empowering them to make one of life’s most critical financial decisions.

Your role will expose you to other key areas of a tech company, including product, engineering, and marketing, offering opportunities to share customer insights and enhance Better’s core technology and messaging.

The Home Lending Associate (HLA) role often serves as a stepping stone to the licensed Loan Consultant position. High-performing HLAs may earn their mortgage licenses and advance to Loan Consultant roles over time.

Responsibilities

• Manage a pipeline of prospects across home purchase, refinance, and home equity needs, guiding them through the home lending process.
• Assist clients with mortgage applications and documentation, including inbound/outbound calls, ensuring accuracy and timeliness.
• Communicate clearly and confidently with clients, answering questions and building product and market knowledge.
• Drive customer conversion through critical funnel stages while hitting key sales performance targets.
• Collaborate closely with loan officers and underwriters for a seamless, efficient client experience.
• Execute key sales activities within defined timeframes (e.g., fast response to new prospects).
• Understand each customer’s timeframe and objectives, adapting your approach to meet their needs.
• Stay current on industry regulations and loan products (conventional, FHA, VA) to provide accurate guidance.
• Take ownership of client inquiries, providing timely resolutions while maintaining confidentiality.
• Contribute ideas to improve in-house software, sales processes, and customer experience.

Qualifications

• Minimum 2 years of sales experience, with at least 1 year in the mortgage industry.
• Proven track record of beating quota, with references verifying motivation, success, and work ethic.
• Highly motivated, self-starter with strong ownership and customer focus.
• Organized with strong time management skills.
• Exceptional interpersonal skills and ability to build rapport with diverse customers.
• Strong written communication skills.
• Ability to troubleshoot and solve problems independently.

By the numbers:

Better has funded over $110 billion in loans—more than any other fintech in the US.

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry.

Better’s proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, have earned multiple awards:

• Banking Tech Award USA (2026): Best LendTech Solution
• Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
• NerdWallet Best of Award (2026): Best for Home Equity Loans
• Fintech Breakthrough Award 2025: Best Lending Innovation
• Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
• Yahoo! Finance (2025): Best Online Mortgage Lender
• Money Magazine (2025): Best for fast closing
• Forbes (2023): Best Online Mortgage Lender

Better is building the future of home finance and is seeking smart, driven, ambitious innovators ready to tackle impactful work.