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Better Home & Finance Holding Company
Admin & Support 7h ago

Expense & Card Administrator

Better Home & Finance Holding Company
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

Master these to land this role

Corporate Credit Card ProgramERP systemsNetSuiteProcess ImprovementExpense Management

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Why Better. Why Now.

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110 billion in loans funded and $1.2 billion+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Roles & Responsibilities

  • Assessing compliance of employee expense claims in a timely and accurate manner, against the Company’s Policies, Procedures and External regulatory requirements.

  • Support Administrator for the expense management application.

  • Support Card Administrator for the corporate credit card program.

  • Identify, capture, and communicate exceptions to Policy to management.

  • Respond to inquiries about the expense reporting application, provide support and engage in solutions to user problems to ensure user satisfaction.

  • Ensure system audit rules, reminders, and system settings are operating correctly, and employee data is updated accurately and activated.

  • Work with the General Accounting team on process improvement and efficiencies where appropriate.

  • Prepare monthly reconciliations of corporate card statements and employee reimbursements in NetSuite.

  • Handle integration between Expense Management Platform (Ramp) and NetSuite.

  • Support the preparation of reports and user/admin training material where required on a periodic basis to address updates to the compliance monitoring process.

Candidate Requirements:

  • Have excellent oral and written communication skills & effective listening skills.

  • Should be flexible to business needs and use sound judgment and tact in dealing with workflow and uncertain situations.

  • Exposure to ERP systems and T&E Workflow solutions like Ramp, Navan, Brex, SAP Concur, ChromeRiver, NetSuite is preferred.

By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!).

Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry.

Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

  • Banking Tech Award USA (2026): Best LendTech Solution

  • Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year

  • NerdWallet Best of Award (2026): Best for Home Equity Loans

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

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Better Home & Finance Holding Company

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Better Home & Finance Holding Company (operating at better.com) is a digital mortgage and home equity finance platform engineered for speed and transparency. Founded in Not specified by Vishal Garg and headquartered in New York, NY, Better Home & Finance Holding Company redefines the homeownership process. Under the hood, the company leverages AI technology to provide a fast, transparent digital mortgage experience. This allows customers to access around-the-clock support and speed in their mortgage journey. Backed by $160 million in funding.

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