Expense & Card Administrator
Job Description
Key Skills Required
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Why Better. Why Now.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110 billion in loans funded and $1.2 billion+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
Roles & Responsibilities
Assessing compliance of employee expense claims in a timely and accurate manner, against the Company’s Policies, Procedures and External regulatory requirements.
Support Administrator for the expense management application.
Support Card Administrator for the corporate credit card program.
Identify, capture, and communicate exceptions to Policy to management.
Respond to inquiries about the expense reporting application, provide support and engage in solutions to user problems to ensure user satisfaction.
Ensure system audit rules, reminders, and system settings are operating correctly, and employee data is updated accurately and activated.
Work with the General Accounting team on process improvement and efficiencies where appropriate.
Prepare monthly reconciliations of corporate card statements and employee reimbursements in NetSuite.
Handle integration between Expense Management Platform (Ramp) and NetSuite.
Support the preparation of reports and user/admin training material where required on a periodic basis to address updates to the compliance monitoring process.
Candidate Requirements:
Have excellent oral and written communication skills & effective listening skills.
Should be flexible to business needs and use sound judgment and tact in dealing with workflow and uncertain situations.
Exposure to ERP systems and T&E Workflow solutions like Ramp, Navan, Brex, SAP Concur, ChromeRiver, NetSuite is preferred.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!).
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry.
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
Banking Tech Award USA (2026): Best LendTech Solution
Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
NerdWallet Best of Award (2026): Best for Home Equity Loans
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
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Better Home & Finance Holding Company
View Company ProfileBetter Home & Finance Holding Company (operating at better.com) is a digital mortgage and home equity finance platform engineered for speed and transparency. Founded in Not specified by Vishal Garg and headquartered in New York, NY, Better Home & Finance Holding Company redefines the homeownership process. Under the hood, the company leverages AI technology to provide a fast, transparent digital mortgage experience. This allows customers to access around-the-clock support and speed in their mortgage journey. Backed by $160 million in funding.
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