Growth GM (General Manager, Growth)

The Role

Texas is where we want to invest and experiment most aggressively. We're hiring a Growth GM to lead it and to build the new market playbook we'll use everywhere after it. This is someone who moves fast, pushes hard, and figures out what actually drives growth: which channels work, which partnerships matter, and how to sequence a market to accelerate provider penetration and referrals.

We've built a highly effective referral engine with pediatricians in California, with 2,000+ referring pediatricians today, and we have a strong hypothesis for a winning playbook. We need you to experiment your way to a version we can deploy in market after market with local tweaks, which is what unlocks national growth.

You'll have three markets to run experiments on in parallel: Dallas, Fort Worth, and Austin. Winning in Texas is the entirety of your first job, and then you'll lead our growth into new markets.

This takes grit and a willingness to do the work yourself while you're learning it. You'll spend time in clinics leading drop-bys, in-services, and clinical presentations, building real relationships with pediatricians, medical directors, and health system leaders. You'll also bring every channel we have (inside sales, an on-the-ground rep, MD advisors) into one coherent push, working closely with our marketing team.

What matters most is how fast you learn and how much of it makes it back to the rest of us. You'll run experiments across the three markets, measure them, and tell us what you find. You'll have a far better read than anyone here on what lands with a Texas pediatrician, and marketing will build the Texas-specific assets and campaigns your learnings call for. You'll build the team alongside us, largely from scratch and in parallel with getting the market up and running, and you'll turn what works into the playbook so the next market doesn't start from zero.

There's ambiguity built into this on purpose. We think of it as a "wet clay" role: you'll help define the market approach, the team structure, and the channel mix as you go, with a lot of autonomy to make the calls. If you've wanted to build a business from zero, this is a chance to do it.

You’ll report to our Head of GTM.

What success looks like in year one:

• A documented, repeatable playbook to be deployed in the next markets
• Our three Texas markets at roughly $3M+ in combined ARR
• Referral volume growing across the Texas footprint
• Activated, referring providers
• At least one Texas market fully activated and running at high growth and efficiency

What you’ll own

Own Texas growth end to end and write the playbook: Bring marketing, inside sales, on-the-ground reps, and MD advisors together into one growth engine for Texas, partnering with marketing on positioning and campaigns. Build the strategy and the customer segmentation, and prove out which combination actually builds a winning, high-efficiency market.

Run the experiments and bring back the learnings: Design the tests that answer the questions we have open right now: Dallas vs. Fort Worth, when to add on-the-ground presence, how to sequence Austin. Build the measurement behind them, and come back to us with a clear read on what drives provider activation. You’ll start with some leverage, including a physician liaison on the ground, medical advisors, and inside sales support. Each one is an experiment, and part of the job is telling us which ones belong in the playbook.

Build and drive the team: Coach and push the people running each of those functions, building the team in parallel with building the market itself. Hire the team as we expand to new markets.

Win provider and health system relationships: Build and own the relationships with medical advisors and referring providers that get Clarity in the door, and keep pushing until they become real advocates. Work the conferences and chapter networks, connect the right people to our CMO, and partner with enterprise and payer teams where a relationship you’ve built can open a door.

What we’re looking for

• 5+ years experience with a consulting background, ideally with health tech startup experience: We’ll also consider a strong consultant without the startup chapter yet.
• Competitive drive to win: This role is for someone who is relentless about growth, energized by ambitious goals, and motivated by seeing their work directly influence business outcomes.
• Entrepreneurial, and willing to do whatever it takes: You’ll set up your own lunch meetings, drive to your own clinic visits, and do the unglamorous work yourself, especially early.
• Healthcare experience required: You understand how provider relationships, referral patterns, and payer dynamics actually work.
• Truth-seeking: You build and scale based on the success of each idea, and you are comfortable walking away from your own ideas when they don’t work. You take a sharp critical eye to your own work and the work around you.
• A builder who wants to lead: You’re ready to do the hands-on work yourself, and you’re ready to build and lead a team.
• A natural relationship builder & communicator: You’re comfortable with a medical director, a health system executive, and a front desk manager in the same day, and you turn those conversations into something durable. Internally, you’re an excellent collaborator.
• Thriving in ambiguity and high autonomy: There’s no existing playbook for this market. You set your own priorities, make calls with incomplete information, and course-correct quickly.
• Preference for Texas-based: Being close to the market is key and will give you an edge, but we also hire exceptional people wherever they are.
• Willing to travel regularly: You’ll be on the ground across Texas: Dallas, Fort Worth, Austin, and wherever the next market opens.