Fund Operations Manager

About the Role

Reporting to the Head of Operations, this role splits roughly 50% NAV and fund accounting, 25% management company financials, and 25% investor operations and ad hoc projects. The first 30 days are spent shadowing a full month-end close cycle, with delegated ownership of core workflows by day 60 and transition of outsourced reconciliation work by day 90. Success means owning specific fund operations workflows end-to-end with minimal oversight and answering Limited Partner questions independently.

Core Responsibilities

NAV and Fund Accounting

• Produce monthly Net Asset Value calculations for the firm's custom funds.
• Reconcile fund positions, cash balances, and transactions, and resolve discrepancies before close.
• Maintain fund books, records, and systems of record so all fund accounting files stay current.
• Redesign NAV production workflows as the fund count scales from 1 to 8+.
• Take over shadow NAV and reconciliation work currently handled by the outsourced team.

Management Company Financials

• Process accounts payable and accounts receivable for the firm's internal operations.
• Perform bookkeeping and internal financial reporting for the management company.
• Record internal expenses and revenue accurately and on schedule.

Investor Operations

• Process subscriptions, redemptions, and investor onboarding documentation.
• Respond to Limited Partner inquiries by email and join investor calls when needed.
• Prepare investor reporting and fulfil documentation requests.
• Support fund formations as new custom funds launch.

Process and Ad Hoc Support

• Identify operational inefficiencies and implement improvements as fund complexity grows.
• Learn and maintain the proprietary internal applications used to warehouse fund data.
• Pick up cross-functional operational projects as the firm scales.

Requirements

Must-Have

• 4+ years of back-office or fund operations experience at an asset management firm, hedge fund, SEC-registered RIA, or fund administrator.
• Hands-on ownership of monthly NAV production, including position, cash, and transaction reconciliation for at least one fund.
• Fund accounting experience covering fund books and records, investor statements, and independent month-end close.
• Working knowledge of trade lifecycle and settlement processes in an asset management context, including break identification and resolution.
• Experience with management company financials — AP, AR, and bookkeeping — distinct from fund-level accounting.
• Investor operations experience: subscription and redemption processing, investor onboarding, or written responses to Limited Partner inquiries.
• C1+ English (CEFR) for investor-facing email and occasional calls with Limited Partners.

Nice-to-Have

• Fund operations experience at an asset manager under 50 employees, or sole ownership of a fund vertical within a larger firm.
• Exposure to multi-manager hedge fund platforms, custom funds, or managed accounts.
• Hands-on use of fund admin platforms such as Juniper Square, Allvue, Carta, SS&C, or Advent Geneva.
• Experience supporting fund formations or new fund launches.
• Track record of working US Eastern business hours from Latin America.