Operations Specialist (AI Procurement Tech) - Work From Anywhere in LATAM

The company is a fast-growing AI-driven procurement technology firm, often described as 'Palantir for procurement,' seeking an Operations Specialist to own the data and supplier-coordination layer. This role ensures seamless platform delivery for enterprise clients by managing the execution core, allowing senior team members to focus on strategic advisory work.

The role is 60% Excel-based (data cleaning, structuring, and validation) and 40% supplier communication (phone/email follow-ups with US-based suppliers). Success is measured by owning a client account end-to-end within 90 days, handling back-end work and communication independently.

Core Responsibilities

Data Cleaning & Validation

• Clean, structure, and validate supplier, product, and quantity data using Excel
• Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasets
• Sanity-check data for missing values, inconsistent formatting, and errors before modeling begins
• Build formula-driven models without hard-coded values, ensuring datasets are replicable
• Onboard validated customer data onto the client's deployment platform

Supplier Communication & Follow-Up

• Call US-based suppliers who haven't responded on the platform to re-engage them
• Deliver a consistent daily outreach script and improve call quality with each iteration
• Track supplier response status and escalate persistently to prevent dormant accounts
• Coordinate outreach priorities with the deployment team via Slack

Deployment & Operations Support

• Maintain and update supplier and product records across active sourcing events
• Support end-to-end deployment of sourcing events for enterprise customers
• Flag process gaps and recommend operational improvements proactively
• Take on expanded account ownership as tenure and performance progress