FedRAMP Program Manager

Position Overview

The FedRAMP Program Manager serves as the day-to-day owner of the company’s responsibilities within a partner-managed FedRAMP environment. This individual translates FedRAMP, NIST SP 800-53, assessment, and external-partner requirements into clear internal actions; coordinates evidence and remediation activities across functional teams; manages deadlines and shared-responsibility dependencies; and independently evaluates whether company work, remediation responses, and evidence are sufficiently complete and responsive for submission to external FedRAMP partners, assessors, or other stakeholders.

This is an individual-contributor program execution and subject-matter-expert role; it does not perform engineering implementation or technical remediation. Strong performance in this role results in a FedRAMP program that remains organized, assessment-ready, and on schedule, with clear ownership, reliable evidence, timely remediation, and emerging risks addressed before they become compliance blockers.

FedRAMP Program Execution

• Own day-to-day execution of the company side of the FedRAMP program, including milestones, dependencies, risks, deadlines, and internal follow-through.
• Translate FedRAMP requirements, findings, partner requests, and service-level commitments into clear internal actions with defined owners, due dates, evidence expectations, and acceptance criteria.
• Maintain an authoritative view of program status and proactively identify work that may threaten assessment, remediation, continuous-monitoring, or other FedRAMP deadlines.
• Assess overall program readiness and proactively identify systemic gaps in controls, evidence, ownership, processes, or dependencies that could jeopardize FedRAMP objectives.
• Operate independently within established direction by determining required next actions, establishing priorities and deadlines, resolving routine program and ownership issues, and escalating material risks, disputed requirements, risk-acceptance decisions, missed commitments, or matters requiring management, partner, or specialized technical intervention.
• Leverage approved AI-enabled tools and automation to improve the efficiency and quality of program activities while independently validating outputs against authoritative requirements and program context.

Evidence, Controls, and Remediation Coordination

• Coordinate implementation and ongoing operation of organizational and procedural controls retained by the company, including identifying and working with appropriate internal control owners.
• Coordinate company inputs into partner-managed FedRAMP records, including control narratives, evidence, remediation information, and other required program documentation.
• Collect and review evidence for completeness, accuracy, relevance, currency, traceability to applicable controls or findings, and consistency with documented FedRAMP and partner requirements before submission.
• Act as the company-side quality gate for evidence and remediation responses, independently rejecting incomplete or inadequate submissions and requiring correction before external submission while escalating interpretation disputes or questions of external acceptance when appropriate.
• Track findings from initial assessments, continuous monitoring, and other authorized testing through assignment, remediation, evidence submission, and closure.
• Establish internal remediation deadlines, with management input as appropriate, based on external deadlines, service-level requirements, risk, and program dependencies.

Cross-Functional and Partner Coordination

• Serve as the primary operational interface with the company’s external FedRAMP infrastructure and compliance partner.
• Participate in partner-led continuous-monitoring meetings and ensure resulting actions, findings, requests, and decisions are communicated, assigned, tracked, and completed internally.
• Work closely with Software Engineering and Cloud Engineering to communicate technical compliance requirements, remediation expectations, deadlines, and required evidence without performing the technical remediation directly.
• Coordinate with Security, IT, Support, Operations, Product, Legal, and leadership on organizational controls, process changes, customer or contractual considerations, and other FedRAMP-related obligations.
• Drive commitments across teams that do not report directly to the role through clear requirements, follow-through, escalation, and accountability.
• Engage appropriate technical or functional subject-matter experts when specialized validation is required and ensure their conclusions are reflected in the program record.

Scope, Change, and Program Governance

• Maintain clarity over FedRAMP-in-scope users, systems, workflows, integrations, organizational processes, control inheritance, and shared-responsibility boundaries.
• Maintain clear understanding of which obligations are retained by the company versus operated, inherited, or evidenced by external partners.
• Coordinate review of proposed product, infrastructure, operational, or process changes that may affect FedRAMP scope, documented behavior, or control responsibilities.
• Coordinate delivery and maintenance of required compliant system artifacts, including the approved operating-system image, by the teams responsible for engineering and implementation.
• Identify gaps or ambiguity in responsibility between the company and external partners and drive resolution before those gaps create compliance or delivery risk.
• Recommend program priorities and corrective actions based on FedRAMP requirements, organizational readiness, risk, external dependencies, and authorization objectives.
• Provide FedRAMP subject-matter input to Product, Legal, and other stakeholders, distinguishing documented requirements from partner preferences, interpretation questions, and internal risk decisions.
• Continuously improve FedRAMP processes, documentation, evidence practices, ownership models, and operating routines to create a sustainable and repeatable compliance program.

Reporting and Escalation

• Provide concise, decision-ready reporting to the Director of Security and Compliance on program status, upcoming deadlines, open findings, remediation progress, evidence quality, partner dependencies, and material risks.
• Escalate early when a missed or threatened deadline, disputed requirement, repeated quality failure, unresolved ownership issue, or external dependency requires management or executive intervention.
• Clearly identify decisions requiring management, risk-owner, partner, legal, or specialized technical input rather than allowing unresolved issues to delay program execution.
• Other duties as assigned.