Executive Assistant – Remote
South AfricaJob Description
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About the Role
At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.
This is more than a traditional administrative role.
You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.
You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.
If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.
What You’ll Own
Executive Support & Calendar Management
- Manage the CEO’s inbox and prioritize communications.
- Draft professional emails and correspondence on behalf of leadership.
- Coordinate calendars, meetings, appointments, and scheduling priorities.
- Protect executive focus time by proactively managing competing priorities.
- Prepare meeting agendas, materials, and follow-up action items.
- Coordinate internal and external meetings across multiple stakeholders.
Proposal & Sales Support
- Review incoming project opportunities and notifications.
- Prepare ancillary product proposals using internal quoting software (training provided).
- Ensure proposals are accurate, complete, and submitted on time.
- Support proposal documentation and sales follow-up activities.
- Assist with sales administration and client-facing documentation.
CRM Management & Reporting
- Maintain accurate CRM records and account information.
- Update opportunities, activities, communications, and deal stages.
- Track customer interactions and project progress.
- Generate CRM reports and sales pipeline updates.
- Ensure data accuracy and consistency across all records.
Administrative & Operational Support
- Prepare presentations, reports, spreadsheets, and business documents.
- Coordinate follow-ups and ensure action items are completed on schedule.
- Organize company documentation and maintain structured filing systems.
- Support daily business operations and special projects.
- Assist leadership with administrative and operational priorities.
Process Improvement
- Identify opportunities to improve administrative workflows.
- Recommend and implement process improvements that increase efficiency.
- Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
- Help improve operational systems and internal processes as the business grows.
What Success Looks Like
- Executive schedules remain organized and optimized.
- Emails and communications are managed efficiently.
- Proposals are completed accurately and submitted on time.
- CRM records stay clean, current, and reliable.
- Administrative workflows become more efficient through continuous improvement.
- Leadership spends more time on strategic priorities and less time on administrative tasks.
What Makes You a Strong Fit
- You are highly organized and detail-oriented.
- You anticipate needs before they become problems.
- You enjoy creating structure and improving processes.
- You communicate professionally with internal and external stakeholders.
- You take ownership and work independently with minimal supervision.
- You enjoy helping executives operate more efficiently.
Required Experience & Skills
Experience
- Previous experience as an:
- Executive Assistant
- Administrative Assistant
- Operations Coordinator
- Project Coordinator
- Similar executive support role
- Fluent written and spoken English.
- Experience using CRM platforms such as:
- HubSpot
- Salesforce
- Zoho
- Similar CRM systems
- Strong Microsoft Office skills, including:
- Outlook
- Excel
- Word
- PowerPoint
- Experience managing executive calendars and scheduling.
- Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.
- Strong organizational skills with exceptional attention to detail.
- Ability to quickly learn new software and business processes.
- Professional email writing and communication skills.
- Availability during U.S. Central Time business hours.
Nice to Have
- Experience supporting executives in a B2B sales environment.
- Experience preparing:
- Quotes
- Proposals
- Estimates
- Sales documentation
- Industry experience in:
- Commercial Furniture
- Interior Design
- Architecture
- Construction
- Commercial Real Estate
- Experience generating CRM and sales pipeline reports.
- Project coordination or client relationship management experience.
- Experience improving administrative processes and workflows.
What a Typical Day Looks Like
- Review and prioritize the CEO’s inbox.
- Coordinate meetings and manage executive calendars.
- Prepare proposals and sales documentation.
- Update CRM records and generate reports.
- Draft emails, presentations, and business documents.
- Track follow-ups and ensure important tasks stay on schedule.
- Support operational projects and improve internal workflows.
- Use AI tools to streamline administrative work and improve productivity.
In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.
Key Metrics for Success (KPIs)
- Executive calendar accuracy and scheduling efficiency.
- Inbox management and follow-up completion.
- Proposal accuracy and on-time submission.
- CRM data accuracy and reporting quality.
- Administrative task completion and responsiveness.
- Process improvement initiatives implemented.
- Leadership satisfaction and operational efficiency.
Why This Role Stands Out
- High-trust partnership with the CEO.
- Significant ownership across executive support and business operations.
- Opportunity to improve systems using AI and modern productivity tools.
- Exposure to sales operations, CRM management, and business process improvement.
- Fully remote role with long-term growth opportunities.
- Career progression into:
- Senior Executive Assistant
- Executive Operations Manager
- Chief of Staff
- Operations Manager
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