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Admin & Support 1h ago

Executive Assistant – Remote

South AfricaSouth Africa
Full-time
Not Disclosed
Mid-Level

Job Description

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About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

  • Manage the CEO’s inbox and prioritize communications.
  • Draft professional emails and correspondence on behalf of leadership.
  • Coordinate calendars, meetings, appointments, and scheduling priorities.
  • Protect executive focus time by proactively managing competing priorities.
  • Prepare meeting agendas, materials, and follow-up action items.
  • Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

  • Review incoming project opportunities and notifications.
  • Prepare ancillary product proposals using internal quoting software (training provided).
  • Ensure proposals are accurate, complete, and submitted on time.
  • Support proposal documentation and sales follow-up activities.
  • Assist with sales administration and client-facing documentation.

CRM Management & Reporting

  • Maintain accurate CRM records and account information.
  • Update opportunities, activities, communications, and deal stages.
  • Track customer interactions and project progress.
  • Generate CRM reports and sales pipeline updates.
  • Ensure data accuracy and consistency across all records.

Administrative & Operational Support

  • Prepare presentations, reports, spreadsheets, and business documents.
  • Coordinate follow-ups and ensure action items are completed on schedule.
  • Organize company documentation and maintain structured filing systems.
  • Support daily business operations and special projects.
  • Assist leadership with administrative and operational priorities.

Process Improvement

  • Identify opportunities to improve administrative workflows.
  • Recommend and implement process improvements that increase efficiency.
  • Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
  • Help improve operational systems and internal processes as the business grows.

What Success Looks Like

  • Executive schedules remain organized and optimized.
  • Emails and communications are managed efficiently.
  • Proposals are completed accurately and submitted on time.
  • CRM records stay clean, current, and reliable.
  • Administrative workflows become more efficient through continuous improvement.
  • Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

  • You are highly organized and detail-oriented.
  • You anticipate needs before they become problems.
  • You enjoy creating structure and improving processes.
  • You communicate professionally with internal and external stakeholders.
  • You take ownership and work independently with minimal supervision.
  • You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

  • Previous experience as an:
    • Executive Assistant
    • Administrative Assistant
    • Operations Coordinator
    • Project Coordinator
    • Similar executive support role
  • Fluent written and spoken English.
  • Experience using CRM platforms such as:
    • HubSpot
    • Salesforce
    • Zoho
    • Similar CRM systems
  • Strong Microsoft Office skills, including:
    • Outlook
    • Excel
    • Word
    • PowerPoint
  • Experience managing executive calendars and scheduling.
  • Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to quickly learn new software and business processes.
  • Professional email writing and communication skills.
  • Availability during U.S. Central Time business hours.

Nice to Have

  • Experience supporting executives in a B2B sales environment.
  • Experience preparing:
    • Quotes
    • Proposals
    • Estimates
    • Sales documentation
  • Industry experience in:
    • Commercial Furniture
    • Interior Design
    • Architecture
    • Construction
    • Commercial Real Estate
  • Experience generating CRM and sales pipeline reports.
  • Project coordination or client relationship management experience.
  • Experience improving administrative processes and workflows.

What a Typical Day Looks Like

  • Review and prioritize the CEO’s inbox.
  • Coordinate meetings and manage executive calendars.
  • Prepare proposals and sales documentation.
  • Update CRM records and generate reports.
  • Draft emails, presentations, and business documents.
  • Track follow-ups and ensure important tasks stay on schedule.
  • Support operational projects and improve internal workflows.
  • Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

  • Executive calendar accuracy and scheduling efficiency.
  • Inbox management and follow-up completion.
  • Proposal accuracy and on-time submission.
  • CRM data accuracy and reporting quality.
  • Administrative task completion and responsiveness.
  • Process improvement initiatives implemented.
  • Leadership satisfaction and operational efficiency.

Why This Role Stands Out

  • High-trust partnership with the CEO.
  • Significant ownership across executive support and business operations.
  • Opportunity to improve systems using AI and modern productivity tools.
  • Exposure to sales operations, CRM management, and business process improvement.
  • Fully remote role with long-term growth opportunities.
  • Career progression into:
    • Senior Executive Assistant
    • Executive Operations Manager
    • Chief of Staff
    • Operations Manager

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