Executive Assistant & Client Support Specialist (Remote)
Job Description
Key Skills Required
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What You’ll Do:
- Serve as the primary point of contact between senior-level executives, employees, clients, and external partners.
- Manage executives’ calendars, schedule meetings, and coordinate light travel arrangements as needed.
- Track expenses and prepare detailed reports on a regular basis.
- Handle client inquiries, provide accurate information, and ensure a high level of customer satisfaction.
- Maintain organized filing systems and support administrative operations.
- Take meeting notes and assist with client-facing communications.
- Support social media updates, billing, and invoicing when required.
- Assist in coordinating virtual events or meetings for clients and team members.
Requirements
Our Ideal Candidate:
- Has proven experience as an Executive Assistant or Client Support Specialist (2+ years preferred).
- Is bilingual in English (C1 or higher) and Spanish, both written and spoken.
- Demonstrates strong organizational and time-management skills.
- Is proficient in MS Office, Google Workspace, and standard office tools.
- Possesses excellent verbal and written communication skills.
- Maintains discretion, confidentiality, and a proactive approach to problem-solving.
- Holds at least a high school diploma (bachelor’s degree is a plus).
- Resides in Latin America.
- Owns a reliable laptop (Windows or Mac, 2017 or newer) with stable internet.
Work Schedule
- A part-time position (20–30 hours per week).
- Flexible schedule depending on client needs (must overlap partially with U.S. business hours).
Benefits
- Long-Term Opportunities: Build a lasting professional relationship with Voxidea.
- Fully Remote: Work from home with no onsite travel required.
- Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition.
- Wellness Support: Access in-house psychological and wellness coaching services.
- Holistic Growth: Free access to coaching programs for personal and professional development.
- Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.
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View Company ProfileStafi is a specialized remote staffing and virtual assistant agency dedicated exclusively to transforming how modern law firms operate and scale. Founded with roots in Miami and a strong operational footprint across Latin America, the company addresses the critical administrative bottlenecks that prevent attorneys from focusing on billable work and client advocacy. Under the hood, Stafi sources, rigidly vets, and deploys highly qualified, bilingual (English and Spanish) nearshore professionals to serve as dedicated paralegals, intake specialists, receptionists, and legal assistants. Unlike traditional, hands-off Business Process Outsourcing (BPO) firms, Stafi operates more like a strategic growth partner. They run their talent through "Stafi University," equipping them with specialized legal training, and provide continuous support via dedicated coaches for language, wellness, and task resolution. Their primary target audience consists of overworked law firm owners, personal injury practices, and legal entrepreneurs who need to sustainably scale their operations, reduce overhead, and improve 24/7 client intake without compromising on the quality or confidentiality of their legal work.
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