Enterprise Sales Engineer

At WorkWave, we build innovative software solutions with AI capabilities for service professionals across industries like pest control, lawn care, commercial cleaning, and security services. With over 8,000 global customers, our platform supports businesses from customer acquisition to scheduling, billing, payments, and beyond.

Role Overview

WorkWave is seeking an Enterprise Sales Engineer to support Account Executives and Account Managers in driving sales by providing technical positioning for our Wavelytics software solutions. As a trusted advisor, you’ll ensure prospects and customers fully understand the value and functionality of our solutions, helping close deals and build long-term relationships.

Key Responsibilities

• Act as the product and sales subject matter expert for Wavelytics, supporting Account Executives and Account Managers throughout the sales cycle to drive new customer acquisition and expand existing accounts.

• Deliver technical demonstrations showcasing Wavelytics’ suite, including Data Factory, Intelligence Hub Dashboards, and Ask WAIve AI agents.

• Position Wavelytics’ competitive differentiators, such as pre-packaged field services data models, near real-time data access, and conversational AI workflows.

• Partner with key accounts to maximize product adoption and value realization, leveraging successful customer outcomes to build case studies and testimonials.

• Collaborate with Product and Marketing teams to incorporate client feedback into the product roadmap, driving feature adoption, customer retention, and ARR growth.

• Create and maintain technical sales playbooks and demo environments aligned with ongoing product updates and enhancements.

• Address client queries regarding cloud data security, enterprise privacy standards, data governance, and AI best practices.

Required Qualifications

• 3+ years of sales engineering experience supporting enterprise deals across Data Analytics, Business Intelligence (BI), or AI/ML solutions, with primary expertise in Snowflake and Sigma preferred.

• Aptitude to translate complex Decision Intelligence, Generative AI, and predictive analytics into tangible business value for stakeholders.

• Exceptional communication skills to articulate a compelling strategic vision and present complex data to executive-level client stakeholders.

• Proven track record of building quick rapport, evaluating complex customer requirements, and delivering tailored solutions that demonstrate clear business ROI.