Job Description
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Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology, etc.
The Role
We are seeking an Email Marketing Developer to build, test, and maintain high-performing, responsive email templates in Iterable. This is a highly technical role focused primarily on email HTML/CSS development, templating, and quality assurance. In this role, you will bridge marketing strategy and technical execution by creating scalable template systems, building reusable components in Iterable, resolving cross-client rendering issues, and supporting automated workflows across our martech stack.
Key Responsibilities
Email Development
- Build and maintain responsive, accessible email templates in Iterable—using both drag-and-drop editors and hand-coded HTML/CSS depending on the project requirements.
- Develop HTML templating for direct mailers (letters, postcards, and print assets) as part of our brand redesign.
- Develop reusable, modular templating systems and components in Iterable so campaigns ship faster and stay visually consistent across all lifecycle streams.
- Optimize emails for fast load speed through efficient image compression, modern file formats, and lightweight CSS.
Rendering & Quality Assurance
- Audit, review, and QA HTML email code generated by AI/agents to ensure technical accuracy, formatting, and rendering integrity.
- Debug and test campaigns across all major inboxes and devices—including Apple Mail, Gmail, and Outlook—ensuring flawless display in dark mode and mobile layouts.
- Own the email HTML QA process before send to catch and resolve rendering issues early.
Integrations & Automation
- Connect Iterable and other martech tools using APIs, webhooks, iFrames, and low-code automation platforms (Make, Zapier).
- Build automations that support lifecycle experiments and find creative workarounds for platform limitations.
- Support integrations and cross-tool workflows between our email/lifecycle systems (Iterable) and community platforms (Circle).
Cross-Functional Collaboration
- Partner closely with designers and strategists to flag design feasibility and rendering risks early—at the brief stage, not after build.
- Bring proactive UX and accessibility judgment to improve the overall customer experience, extending beyond the email inbox.
Requirements
- 5+ years of hands-on experience in technical email development and marketing operations.
- Proven experience developing hand-coded, responsive HTML/CSS emails and direct mail HTML templates (postcards, letters).
- Hands-on experience with Iterable (or a comparable ESP such as Braze, Klaviyo, or Salesforce Marketing Cloud), including a strong understanding of when to use drag-and-drop vs. full HTML code.
- Demonstrated track record of building modular, reusable email template systems and component libraries across multi-touch campaigns.
- Deep knowledge of cross-client rendering, dark mode optimization, mobile responsiveness, and email accessibility standards (WCAG).
- Comfort with low-code automation tools (Make, Zapier) and connecting platforms via APIs and webhooks.
- Working knowledge of JavaScript for basic scripting and logic is a plus.
- Access to a personal computer with a stable internet connection capable of efficiently running the required tools and applications.
- Available to work flexible hours while maintaining availability until at least 2:00 PM Eastern Time (ET) for meetings and collaboration with the US-based team.
Tools & Software
- Primary ESP: Iterable (or similar: Braze, Klaviyo, SFMC)
- Languages: Email HTML, CSS, JavaScript
- Automation & API: Make, Zapier, Webhooks, APIs, iFrames
- Integrations: Circle (Community Platform), Direct Mail Platforms (LOB Templates)
Benefits
- Remote-first, work wherever you choose
- Unlimited paid time off
- Paid non-working holidays per country of residence
- Pro-rated 13th-month bonus in select regions
- Referral bonuses
- Financial support for online courses
- Fun and casual work environment
- Employee engagement activities and virtual gatherings
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Winona
View Company ProfileWinona (operating at bywinona.com) is a telehealth and wellness platform engineered for women navigating perimenopause and menopause. Founded in 2020 and headquartered in Austin, Texas, Winona specializes in delivering doctor-prescribed, bioidentical hormone replacement therapy (HRT) directly to patients, eliminating traditional barriers like in-person clinic visits or lengthy wait times. Under the hood, the company combines telehealth consultations with FDA-approved treatments, offering personalized care through a digital-first approach. This allows women to access expert-led menopause management—including education, symptom relief, and ongoing support—from the comfort of home. Winona also extends its reach through a Corporate Wellness Program, equipping employers with menopause education and telehealth resources to foster healthier, more inclusive workplaces. The platform’s research initiatives further position it as a leader in advancing women’s health data and advocacy.
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