Electricity Power Dispatcher (Remote - Philippines)

About the Client

A Canadian energy operations company managing generation assets in Alberta's electricity market is seeking an Electricity Power Dispatcher to oversee daily operational planning and real-time grid coordination for a 24/7 operations center.

The company operates a round-the-clock control function that bridges its own generation assets, on-site operators, and the Independent System Operator (ISO) governing the market. They are expanding a remote dispatch team to cover overnight Alberta operations, providing company equipment and secure VPN access.

About the Role

Mornings are critical: between 6:30 AM and 10:00 AM Alberta time, you must build and submit the daily operational plan, determine asset activities for today and tomorrow, and secure system operator approval before the market window closes. Post-10:00 AM shifts focus on monitoring web-based portals, ensuring compliance with the accepted plan, and responding to system operator notifications within two minutes while coordinating on-site operators and internal teams. Success hinges on zero missed deadlines, zero missed response windows, and all communication loops closed before shift handover.

Core Responsibilities

Morning Operations Planning (40%)

• Build and submit the daily operational plan between 6:30 AM and 10:00 AM Alberta time for current and next-day asset activity.
• Submit asset offers to the Independent System Operator ahead of market deadlines.
• Confirm plan acceptance by the system operator before transitioning to monitoring mode.
• Coordinate across internal teams and on-site operators to finalize plans within the morning window.

Real-Time Monitoring and Compliance (35%)

• Monitor operations against the accepted plan for the remainder of the shift.
• Track web-based portals and communication systems for alerts, notifications, and system operator messages.
• Respond to system operator notifications within two minutes, coordinating all affected stakeholders.
• Verify execution of instructed actions and confirm receipt of confirmations, ensuring no open loops remain.

Stakeholder Communication and Coordination (25%)

• Serve as the communication hub between on-site generation asset operators, system operators, and internal teams.
• Follow documented operating procedures when alerts trigger: categorize issues, contact relevant parties, gather information, and relay updates.
• Conduct direct operational communication with external operators via internet-routed phone and digital channels.
• Conduct a 15-minute handover at both ends of each shift and participate in quarterly cross-team sessions with the Alberta-based crew.

Requirements

Must-Have

• 2+ years currently working as a Power Dispatcher, System Operator, Grid Operator, or Control Center Operator in the Philippine utility or energy sector, active in the role today.
• Hands-on experience with Independent System Operator (ISO) coordination, including building and submitting daily operational plans or asset offers within market deadlines.
• Experience in energy trading or generation asset dispatch, covering market offers, scheduling, or grid compliance.
• 24/7 operations center experience with documented response-time requirements under five minutes.
• External-facing operational communication with on-site operators, system operators, or regulatory bodies via phone and web-based portals.
• Availability for 12.5-hour shifts covering 6:00 PM – 6:00 AM Mountain Time on a seven-day rotation, including holidays, with wired internet and a documented backup connection (separate-provider LTE hotspot or satellite).
• C1+ English (CEFR) proficiency for real-time phone coordination with external operators and system operators.

Nice-to-Have

• Coding or scripting ability for workflow automation (e.g., Python, VBA, or equivalent micro-scripts).
• Experience with SCADA or energy management system (EMS) platforms.
• Dispatcher certification or a power systems/electrical engineering credential.
• Track record of quickly onboarding to multiple web-based operations portals.
• Experience across more than one asset class (transmission, generation, or distribution).

Benefits

• Competitive Salary: Based on experience and skills.
• Remote Work: Fully remote—work from anywhere.
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting.
• Generous PTO: In accordance with company policy.
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.
• Direct Mentorship: Guidance from international industry experts.
• Learning & Development: Ongoing access to resources for professional growth.
• Global Networking: Connect with professionals worldwide.