Director, Advertising and Promotion Compliance
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The Director, Advertising and Promotion Compliance will join the Legal team at Ro, a direct-to-patient healthcare company, to help scale the advertising compliance function. This role combines advertising and claims review with operational leadership, including improving processes, implementing technology and AI solutions, and developing practical compliance guidance.
What You’ll Do:
- Lead improvements to Ro's advertising review process, developing scalable workflows and systems to support growing advertising volume, including through the use of automated solutions.
- Review advertising and promotional claims across paid social, TV, digital, and other channels for compliance with applicable FDA, FTC, and consumer protection laws.
- Develop and maintain practical compliance guidance, approved claims libraries, marketing guardrails, and other resources that enable business teams to move quickly and compliantly.
- Partner closely with Growth, Creative, and Clinical to streamline reviews, address compliance concerns, and support timely campaign launches.
- Develop reporting and metrics to monitor review volume, turnaround times, bottlenecks, and operational performance.
- Manage vendors, ensuring efficient use of resources and effective execution.
- Support broader legal operations and compliance initiatives as business needs evolve.
What You’ll Bring to the Team:
- 10+ years of experience in healthcare advertising compliance, legal operations, regulatory compliance, or related fields.
- Strong understanding of FDA, FTC, and other advertising and consumer protection requirements, with experience reviewing advertising and promotional claims.
- Demonstrated success building and improving scalable compliance processes and operational workflows.
- Experience implementing legal technology, AI, automation, or other tools to improve efficiency.
- Strong project management skills and experience leading complex, cross-functional initiatives.
- Experience managing vendors.
- Excellent communication and stakeholder management skills, with the ability to translate complex requirements into practical, actionable guidance.
- A collaborative, solutions-oriented mindset and the ability to balance compliance considerations with business objectives in a fast-paced environment.
- Must have an outstanding attention to detail.
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Ro is a premier, enterprise-grade direct-to-patient healthcare technology powerhouse engineered to orchestrate massive-scale telehealth delivery ecosystems and intelligent, frictionless clinical-care workflows. Operating as a vertically integrated digital health hub, the company eliminates the operational friction of traditional, legacy medical-access models—which frequently suffer from geographic barriers, opaque pricing, and fragmented patient-provider communication—by seamlessly deploying advanced "Ro Body" telemetry, rigorous diagnostic-lab integration architectures, and cohesive cross-state pharmacy-fulfillment frameworks. Moving beyond rigid legacy brick-and-mortar paradigms, Ro empowers millions of patients to dynamically synchronize their clinical consultations, prescription-management, and diagnostic-monitoring pipelines with elite, scalable, and audit-ready execution. Under the hood, their sophisticated proprietary operational infrastructure—bolstered by a nationwide network of providers and an owned, vertically integrated distribution network—natively manages complex global multi-condition data ingestion, instantaneous automated clinical-triage routing, and HIPAA-compliant patient-record workflows, providing the necessary operational foundation to support the modern, on-demand health economy. What sets Ro apart is its uncompromising dedication to frictionless health-orchestration; by bridging the gap between highly technical, performance-intensive medical requirements and accessible, high-velocity consumer-mobile experiences, the firm empowers modern organizations to radically accelerate their patient-care velocity, eliminate systemic access-bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, AI-transformed global-health landscape.
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