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Customer Service 5d ago

Danish Speaking Video Streaming Expert

Mercier-consultancy-group
DenmarkDenmark
GreeceGreece
MaltaMalta
SpainSpain
SwedenSweden
Full-time
Not Disclosed
Mid-Level

Job Description

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Video StreamingCustomer-Centric MindsetSocial Media

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Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and global industry leaders. We pride ourselves on delivering bespoke career opportunities that define professional excellence, making us the partner of choice for those seeking the most prestigious Danish-speaking jobs in Europe.

Key Responsibilities

  • Provide high-level support for users of a world-leading video streaming platform within the social media sector.
  • Monitor and troubleshoot real-time content delivery issues to ensure optimal streaming quality.
  • Engage with the Danish-speaking community to resolve technical inquiries and enhance user satisfaction.
  • Collaborate with cross-functional teams to identify and escalate trends impacting the social media user journey.
  • Maintain a deep understanding of platform policies and safety guidelines to protect the integrity of the streaming environment.
  • Document resolutions and contribute to the internal knowledge base for ongoing service improvement.
  • Foster a positive and brand-aligned communication style across all interactions.

Requirements

  • Native or fluent Danish (spoken and written).
  • Valid EU passport (mandatory).
  • Strong passion for social media, digital content, and streaming technology.
  • Exceptional communication skills and a customer-centric mindset.
  • Ability to work effectively in a dynamic, target-driven environment.
  • Prior experience in social media or technical support is considered a distinct advantage.

Benefits

What We Offer

  • Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th salary).
  • Fully Paid Training programs to ensure your success in the social media sector.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
  • Attractive Monthly Performance Bonus based on KPIs.
  • Career development opportunities within our global network of jobs in Greece.
  • And Much More, including team-building events and a multinational office culture.

Life in Greece

Choosing to take on one of our jobs in Greece means embracing a lifestyle where history meets modern coastal living. Greece offers over 300 days of sunshine, stunning Aegean beaches, and a vibrant social scene that creates the perfect work-life balance for international professionals. Whether you are exploring the ancient ruins of Athens or relaxing on a sun-drenched island, the culture in Greece is truly unmatched.

Our comprehensive relocation package ensures a seamless transition, allowing you to focus on your new career in Greece immediately upon arrival. You will enjoy world-class Mediterranean cuisine, affordable living costs, and a warm, welcoming community that makes everyone feel at home.

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Danish Speaking Video Streaming Expert at Mercier Consultancy Group | HireSkys