Danish Speaking Customer Expert for Booking.com

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating life-changing career opportunities, such as this highly sought-after Danish Speaking Customer Expert for Booking.com position in Greece.

We are searching for a motivated professional to join the tourism industry as a Danish Speaking Customer Expert for Booking.com. This remote role, based within Greece, offers the perfect blend of professional growth and an exceptional Mediterranean lifestyle, making it one of the most exciting Danish-speaking jobs currently available.

Key Responsibilities

• Provide high-quality support to customers and partners within the tourism sector regarding accommodation bookings.
• Manage inquiries via phone, email, and chat with a focus on resolving travel-related issues efficiently.
• Ensure an exceptional service experience that reflects the premium standards of Booking.com.
• Navigate global reservation systems to update, modify, or cancel travel arrangements.
• Collaborate with international teams to optimize customer satisfaction scores.
• Maintain comprehensive knowledge of tourism industry trends and travel policies.
• Contribute to a positive team environment while working remotely from Greece.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for the tourism industry.
• Previous experience in customer service or travel-related roles is highly preferred.
• Ability to thrive in a remote work environment while residing in Greece.
• Strong problem-solving abilities and attention to detail.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Monthly Performance Bonus.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• A gateway to one of the best jobs in Greece within the vibrant tourism industry.

Life in Greece

Choosing to work in Greece means embracing a life defined by ancient culture, stunning coastlines, and a world-renowned climate. When you secure one of our Danish-speaking jobs, you are not just accepting a role; you are choosing to immerse yourself in the warm hospitality that Greece is famous for. From the bustling streets of Athens to the tranquil islands, Greece offers an unparalleled quality of life for international professionals.

Our comprehensive relocation package ensures your transition to Greece is seamless and stress-free. Whether you are craving authentic Mediterranean cuisine or looking to explore historical landmarks, living in Greece provides the perfect backdrop to your career at Booking.com.