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Mercier Consultancy Group
Customer Service 23h ago

Danish Speaking Customer Expert for Booking.com

Mercier Consultancy Group
BulgariaBulgaria
DenmarkDenmark
GreeceGreece
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Entry-Level

Job Description

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Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting world-class talent with industry-leading organizations across Europe. We take pride in our curated approach to professional placement, ensuring that our candidates secure high-impact roles that align with their career aspirations.

We are currently seeking a motivated professional for the Danish Speaking Customer Expert for Booking.com position in Greece, representing one of the world's most prominent names in the tourism industry. This unique opportunity allows you to launch your international career while living in one of the Mediterranean's most vibrant hubs, as we prioritize top-tier talent for these specialized Danish-speaking jobs.

Key Responsibilities

  • Act as the primary point of contact for Danish-speaking travelers, ensuring seamless service throughout their tourism journey.
  • Manage accommodation inquiries, reservation modifications, and travel support with a focus on tourism excellence.
  • Provide expert guidance on travel policies and booking procedures to ensure high customer satisfaction within the tourism sector.
  • Resolve complex travel-related issues with empathy and efficiency, upholding the Booking.com brand reputation.
  • Collaborate with international teams to optimize service delivery for the global tourism market.
  • Utilize internal systems to track and manage guest interactions, ensuring meticulous attention to detail.
  • Contribute to a positive, high-performing environment as part of our premier Danish Speaking Customer Expert for Booking.com position in Greece.

Requirements

  • Native or fluent Danish (spoken and written) is mandatory.
  • Valid EU passport (mandatory).
  • A strong passion for the tourism and travel industry with a customer-centric mindset.
  • Excellent communication skills, with the ability to provide professional, clear support in Danish.
  • Proactive problem-solving skills and the ability to thrive in a fast-paced environment.
  • Commitment to delivering exceptional service excellence to international travelers.

Benefits

What We Offer

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Monthly Performance Bonus
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Fully Paid Training
  • Comprehensive Health Insurance
  • Professional development within the global tourism sector
  • And Much More...

Life in Greece

Embracing one of our Danish-speaking jobs means choosing a lifestyle defined by sunshine, history, and a laid-back Mediterranean pace. Life in Greece offers an unparalleled work-life balance, where you can explore ancient ruins on the weekend or relax on pristine beaches after your shift. When you pursue these jobs in Greece, you become part of a welcoming international community that celebrates both cultural depth and modern convenience.

Beyond the career growth, Greece provides an exceptional quality of life. From world-famous gastronomy to vibrant nightlife and historic landscapes, there is always something new to discover. By taking advantage of our full relocation support, you can transition smoothly into your new life in Greece and start your journey with confidence in a role that values your unique linguistic skills.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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