Danish Speaking Customer Expert for a Tech Leader

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with industry-leading global organizations. As a leader in professional recruitment and BPO services, we take pride in facilitating life-changing career opportunities.

We are searching for ambitious professionals to join a global telecommunications titan, offering one of the most exciting Danish-speaking jobs available today. This role provides the perfect blend of career development in the telecom sector and the opportunity to enjoy a high-quality lifestyle through our exclusive jobs in Greece programs.

Key Responsibilities

• Deliver premium technical and administrative support to customers within the telecommunications industry.
• Resolve complex queries regarding mobile plans, data connectivity, and hardware troubleshooting via phone, chat, and email.
• Ensure high levels of customer satisfaction by providing precise and empathetic solutions in Danish.
• Maintain detailed records of telecommunications service interactions in our CRM systems.
• Collaborate with international teams to optimize service delivery and technical standards.
• Stay updated on the latest telecommunications trends and tech product features to provide accurate, value-added assistance.
• Achieve performance targets and KPIs as expected in this role.

Requirements

• Native or fluent Danish (spoken and written) is mandatory.
• Valid EU passport or work permit for Greece.
• Excellent communication skills and a passion for technology and telecommunications.
• Professional demeanor with a customer-centric mindset.
• Ability to thrive in a remote work environment while contributing to team success in Greece.

Benefits

What We Offer

• Highly competitive monthly salary with 13th and 14th salaries paid annually.
• Monthly performance bonus based on service excellence.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
• Comprehensive, fully paid professional training program in telecommunications systems.
• Extensive health insurance coverage and additional employee benefits.
• The opportunity to join a global company while enjoying the best of jobs in Greece.

Life in Greece

Living in Greece offers a unique Mediterranean lifestyle characterized by world-renowned sunny weather, historic charm, and a vibrant culture. When you secure one of our Danish-speaking jobs, you are choosing more than just a career; you are choosing a country where the quality of life is unparalleled. Greece provides the perfect backdrop for work-life balance, allowing you to enjoy beautiful beaches and historic sites during your downtime.

Our relocation experts handle every detail of your move, making your transition to Greece seamless and stress-free. From the exquisite local cuisine to the welcoming atmosphere, you will find that Greece is a destination that feels like home from day one. Embrace this opportunity to advance your career in the telecommunications industry while residing in the beautiful, sun-drenched landscapes of Greece.