Commercial Operations Manager (Remote)

The role involves owning the commercial operations between marketing and revenue for a UK-based business acquisition training company, ensuring profitability and driving growth through strategic oversight.

The company specializes in teaching people how to acquire businesses. Their funnel consists of a free webinar, a low-cost three-day event, and a flagship mastermind program priced from GBP 15,000. With 2,000 current and past members who haven’t been offered newer products, your focus will be on the commercial engine room: managing numbers, a small remote sales team, and upselling the existing member base. The founder prioritizes stage presence over spreadsheets.

What You Will Own

• The weekly commercial report, covering registrations, show rate, event conversion, program conversion, average order value, and refunds
• Profit per campaign and per event, including cost per acquisition against revenue per client
• A small remote sales team, their daily activity, and pipeline discipline
• Reactivation of the existing member base into newer products and programs
• Designing commission and bonus structures to ensure performance-based costs are lower than revenue generated
• Owning the CRM, call recordings, and associated reporting

What You Will Need

• 2+ years of experience in coaching, training, events, or membership businesses, with hands-on experience managing a webinar-to-event-to-high-ticket-program funnel
• Evidence of being measured on financial metrics like margin, profit, revenue per lead, or cost per acquisition, with quantifiable results
• A documented case study of scaling a business, program, or individual from inception to measurable success, including figures
• Experience managing sellers, including holding them accountable for daily targets, and expertise in building or refining commission structures
• End-to-end experience with a CRM system such as GoHighLevel, Keap, or HubSpot, including reporting

Nice to Have

• Exposure to business acquisition, mergers and acquisitions, or business brokerage
• Recruitment and onboarding experience
• Familiarity with AI tools in a commercial role

What’s On Offer

Compensation ranges from R60,000 - R70,000 per month for a full-time, long-term role. The position is fully remote, adhering to UK business hours (09:00 to 17:00 UK). You’ll have direct access to a decision-making founder and an opportunity to tap into unexploited revenue potential. The hiring process involves two interviews, with a decision made within the same week.