Client Services Administrator
Job Description
Key Skills Required
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Key Responsibilities:
- Respond to client emails and calls promptly and professionally
- Set up and maintain client records in the CRM (e.g., HubSpot or Salesforce)
- Prepare documents, quotes, and renewals
- Coordinate with internal teams to resolve client issues
- Track requests so nothing is left waiting
Requirements:
- Experience in a client-facing admin or account support role
- Confident with a CRM such as HubSpot or Salesforce
- Excellent written English
- Strong organization and follow-through
- Calm, polite manner with clients
Nice to Have:
- Experience in professional services
- Familiarity with Zendesk or Freshdesk
- Basic reporting in Excel
Role Overview:
You will be the dependable day-to-day contact for a UK firm's clients, owning requests, paperwork, and follow-up from start to finish. This is a hands-on role where accuracy and follow-through matter every day, and you will be trusted to work independently without being chased. You will also be part of a supportive remote team, with regular check-ins, clear priorities, and the tools needed to succeed.
You will work UK business hours (09:00–17:00 UK, 11:00–19:00 SAST) from home, as part of a South African team placed directly with established UK employers.
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Remote Recruitment
View Company ProfileRemote Recruitment is an enterprise-grade global talent acquisition and Employer of Record (EOR) platform engineered to orchestrate massive-scale remote workforce deployment for UK and Irish businesses. Operating as a borderless digital HR ecosystem, the company eliminates the operational friction of traditional cross-border hiring by seamlessly connecting European enterprises with highly vetted, AI-literate independent contractors from South Africa. Moving beyond rigid domestic staffing models, Remote Recruitment dynamically integrates skilled professionals across IT, sales, and marketing while natively handling all complex legal compliance, international payroll, and contract administration. Under the hood, their sophisticated vetting and deployment architecture ensures organizations bypass heavy domestic tax burdens and operational overheads, delivering elite offshore talent backed by an industry-leading 12-month replacement guarantee. What sets Remote Recruitment apart is its uncompromising dedication to frictionless operational scaling; by bridging the gap between South Africa's highly educated talent pool and the demanding execution requirements of UK enterprises, the platform empowers business leaders to radically accelerate their digital capabilities and optimize workforce expenditures without the bureaucratic complexities of international expansion.
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