Business Services Sales Executive (Outbound Lead Generation) - Cape Town, South Africa

MOO is a global brand that brings products to life in a sustainable way, combining design, technology, manufacturing, and service to create memorable real-life connections. With over half a million customers—mostly small and medium businesses across North America, the UK, and Europe—MOO is an award-winning company, recognized with The Queen’s Award for Enterprise, backed by venture capital, and part of Tech Nation’s Future Fifty.

The MOO Business Services Sales Team is a high-performing group of 35+ sales professionals dedicated to driving growth and delivering exceptional client experiences. Their critical objectives include:

• Acquiring and onboarding new business by targeting and educating prospective clients on MOO’s offerings for large and growing enterprises
• Supporting and growing existing accounts through proactive account management and strategic consultation to maximize success

As the critical first point of contact for prospective Business Services clients, your primary responsibility is to ignite the sales process by qualifying inbound leads and executing targeted outreach to identify opportunities. You will then convince prospects to engage in deeper discovery conversations, handing off qualified appointments to the Account Executive team.

Responsibilities

• Nurture and qualify prospects, both inbound and outbound, to provide higher-quality leads for the new business team
• Exceed daily metrics of 35 outbound phone calls and email activity
• Locate ideal contacts within organizations to set up appointments with new business team members
• Provide feedback and identify opportunities to improve campaign development, sales enablement, positioning, and prospect journeys
• Utilize current CRM and automation tools for outreach and document customer interactions in Salesforce
• Optimize current outbound channels and test new sales/prospecting channels
• Engage in weekly coaching sessions and 1:1s with your manager

About You

This is an exciting opportunity in MOO’s new South Africa-based team to support the US-based new business teams with outbound activity. The ideal candidate is hardworking, naturally confident, and driven, with a dynamic process to work autonomously.

• Experience in generating and qualifying sales leads is essential
• Able to thrive in a fast-paced, high-volume environment
• Goal-oriented and enjoy chasing targets
• Passionate about growing and learning new skills
• Ability to manage time effectively in a remote environment
• Team-player with a positive attitude
• Solution-oriented and professional in both phone and written communication
• Highly motivated self-starter who loves testing and exploring new challenges

Nice to Haves

• Experience working with US clients or for a US company
• Chat experience
• Basic knowledge of design or print

What’s it like to work at MOO?

MOO fosters a workplace where you can be yourself—whether that means dyeing your hair purple or working from the sofa. They prioritize career growth, work-life balance, and offer:

• 19 days of holiday, increasing by one day per year (up to 5 years)
• A matched pension scheme
• Paid parental leave
• Private healthcare and life insurance
• Flexible work schedules, including hybrid and remote options for certain roles

Diversity Statement

MOO is committed to building a representative, inclusive, and super-friendly team. They strive to create a values-driven, purposeful, and highly empowered organization that reflects the world around them. MOO does not discriminate on the basis of race, color, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected class.

As a design and technology company, MOO is dedicated to continuous investment in an open and inclusive environment, welcoming a diverse audience of candidates who see themselves thriving at MOO.