Bengali Language Interpreter

Minimum Requirements:

• High School degree or equivalent.
• Native fluency in English and Bengali (Certification Required – B2/HSK4 equivalent).
• Advanced skills in the cultural dynamics (cultural implications and idiomatic expressions) of Bengali.
• Excellent listening, retention, and note-taking skills to maintain accuracy.
• Ability to concentrate, stay detached from conversations, and remain neutral and objective.
• Ability to explain cultural concepts to avoid miscommunication with client permission.

Responsibilities:

• Accurately render concepts and meanings between Bengali and English, preserving complexity, clarity, tone, and style while adhering to grammar and syntax rules.
• Provide precise renditions of conversations, including all details, and be prepared for challenging calls at any time.
• Demonstrate strong customer service and communication skills, clear enunciation, pleasant and professional voice, and polite expressions.
• Follow client instructions, manage call flow, and avoid taking over calls or interacting with non-English speakers without permission.
• Remain calm during calls, especially in emergency situations or when speakers are incoherent or upset.
• Ensure punctuality and availability during scheduled work hours.
• Maintain access to the internet for work-related communication.
• Perform all other assigned duties.

Additional Notes: Applicants must be comfortable with rotational shifts, including night shifts.