Benefits Specialist

What You'll Do

• Own benefits renewals. Run the global renewal calendar and see every renewal through on time. Review terms, pricing, and coverage, flag cost increases and gaps, and support negotiations with brokers and providers.
• Scope and launch new plans. Research local market practice and statutory requirements wherever clients need new or enhanced benefits. Compare proposals on coverage, pricing, exclusions, and limits, then take the chosen plan from scoping through launch.
• Keep enrolment and administration accurate. Oversee enrolments, changes, and terminations. Work with Payroll, Finance, and Legal so billing is right, and reconcile invoices, employee data, and plan costs when discrepancies appear.
• Be the go-to for benefits questions. Handle employee and client queries and escalations. Give internal teams clear guidance on statutory vs supplemental benefits in each market.
• Manage brokers, insurers, and partners. Build strong relationships with providers and local partners, and act as the main point of contact when complex issues need resolving.
• Stay ahead of market changes. Track shifts in local requirements, market practice, and insurance offerings, and flag what they mean for our plans.
• Standardise how we work. Improve and document global benefits processes so they scale as our workforce grows.