Associate Product Manager at Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. They offer plug-and-play and white-labeled integrations, equipping brands with technology infrastructure, services, and deep industry expertise.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

Tint has raised $30M and is backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We're hiring an Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program and work day-to-day with a small pod of engineers, plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What You’ll Do at Tint

• Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
• Keep the written record true. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release.
• Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
• QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
• Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
• Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

• This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics.
• Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along.
• Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part.
• Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare.
• A creative problem solver. A lot of this work has no established playbook yet.
• Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you.
• Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes.
• Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands.

Bonus Points For

• Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team.
• Hands-on time with an observability tool — Datadog.
• Experience in a QA or test role, formal or informal.
• Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar.
• Exposure to insurance, fintech, marketplaces, or another regulated domain.
• Previous exposure to working with a recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry — we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the following benefits:

• Flexible Working. With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work. We’ll give you a stipend to get your home office dialed in and reimburse you for co-working space memberships.
• Flexible Time Off. We don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time.
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer. We’re all owners — when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision, and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to connect in real life and have conversations better done in person.