Account Manager
Does Acquia sponsor H-1B visas?
Check real filing data, salaries & approval rates on VisaTalentUSA
Job Description
Remote marketing and sales roles on HireSkys cover SEO, paid ads, social media, email marketing, and lead generation. Listings usually name their channels and tools — compare them with your own results before applying.
Key Skills Required
Master these to land this role
Want to know if you're a match for this job?
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-Certified™ company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community.
The specific responsibilities of the position include:
- Drive customer retention and identify expansion opportunities
- Guide customers through onboarding of products and services
- Build strategic-level customer relationships and own customers’ success with Acquia platform services
- Maintain control of account direction and strategy
- Host Quarterly Business Reviews to identify risk and opportunities with customers
- Build expansion pipeline by pairing targeted outbound outreach and strategic account planning with collaborative channel partner co-selling
- Exceed quarterly renewal and net renewal goals
- Partner with internal resources to resolve customer escalations or operational issues
- Coordinate with business users and procurement to ensure timely renewals
- Update and maintain Sales database weekly
Required Qualifications, Skills & Experience
- Proven track record of retaining & growing complex relationships including closing the renewal and identifying up-sell / cross-sell opportunities
- Has owned & exceeded a quota
- Experience with running a high volume of accounts
- 2 years working in an account management role
- Ability to manage multiple systems at once
- Strong forecasting and analytical skills
- Energetic, smart, dynamic, and strategic
- Ability to work effectively within a dynamic, fast-paced and ever-changing environment
- Good communicator with the ability to articulate a strong value proposition
- Meticulous attention to detail and high level of accountability are imperative
- Self-starter who can set and manage priorities
- Strong teamwork, communication & cross-group collaboration skills
- Must be able to proactively drive accounts and resolve customer escalations with minimal oversight
- A Bachelor degree is required
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
How would you rate this job post?
See what other professionals think about this role.
How applying works on HireSkys
- 1.Click Apply. You go to the application — the employer's own page or form, or the HireSkys apply flow — and submit your profile as the employer asks.
- 2.The employer reviews. Shortlisting is done by the employer, not by HireSkys, so the timeline and next steps come from them.
- 3.Hear back directly. If shortlisted, the employer contacts you directly. Applying through HireSkys is free for jobseekers — never pay for a job application.
Similar Opportunities
More Openings at Acquia
Explore Top Companies in this Space
Acquia
View Company ProfileAcquia is the premier, enterprise-grade digital experience platform (DXP), open-source cloud infrastructure pioneer, and commercial Drupal optimization powerhouse engineered to operate as the definitive, high-velocity content management and customer engagement layer for global Fortune 500 brands, federal governments, and multi-national enterprise networks. The company completely eliminates the severe systemic friction of modern web management—where corporate marketing cells and web development teams struggle with fragmented multi-site hosting environments, slow digital asset delivery, disjointed personalization strategies, and vulnerable open-source security patches—by deploying its high-availability infrastructure, Acquia Cloud. Moving far beyond basic managed hosting or generic content management frameworks, Acquia natively unifies secure Drupal application hosting, automated multi-site orchestration engines (Acquia Site Factory), real-time customer data profiling (Acquia CDP), and dynamic, machine-learning-driven personalization engines into a single cloud-native digital workspace. Trusted by thousands of prominent global institutions—including corporate giants, Ivy League universities, and massive public sector agencies—the platform empowers developers to deploy secure, highly compliant web experiences while drastically scaling operational marketing velocity with production-hardened precision. Under the hood, its sophisticated technical architecture natively orchestrates enterprise-grade continuous integration and deployment (CI/CD) lifecycles, global Edge CDN routing networks, automated security scanning nodes, and fully compliance-audited data storage clusters matching FedRAMP, HIPAA, and GDPR standards. What sets Acquia apart is its uncompromising dedication to replacing enterprise software rigidity with open-source flexibility and absolute digital momentum; by bridging the gap between performance-intensive infrastructure architecture and effortless, centralized multi-channel brand delivery, the company remains the undisputed category leader and absolute cornerstone of the global digital experience landscape.
Safety First
- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.