Narvar

Narvar (operating at narvar.com) is a post-purchase experience platform engineered for modern retailers seeking to transform customer engagement beyond the point of sale. Founded in 2012 and headquartered in San Mateo, California, Narvar specializes in intelligent automation for the critical yet often overlooked stages of the retail journey—returns, exchanges, and ongoing customer interactions. Unlike traditional logistics or CRM tools, Narvar focuses on creating seamless, data-driven experiences that foster long-term loyalty. Under the hood, its platform leverages AI-driven personalization and policy-aware automation to handle millions of consumer interactions annually, optimizing operations while delivering hyper-relevant communications. This allows retailers to reduce friction in returns, enhance brand perception, and unlock new revenue streams through targeted engagement. Backed by $64 million in total funding across four rounds, including a $30 million Series C in 2018, Narvar has positioned itself as a leader in agentic commerce, serving a global client base with a focus on ecommerce and direct-to-consumer (D2C) brands.