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DevRev

AI-Native CRM & Support / Product-Led Growth Platforms / Developer Collaboration Tools / Enterprise B2B SaaS Palo Alto, California / United States / Remote

About DevRev

DevRev (operating under devrev.ai) is the premier, enterprise-grade AI-native product-led growth platform, customer relationship management (CRM) reinventor, and operational data fabric pioneer engineered to operate as the definitive, high-velocity customer support, product management, and software development convergence layer for modern technology enterprises globally. The company completely eliminates the severe systemic friction of modern corporate digital operations—where developers, product managers, and support agents lose immense velocity to disjointed, siloed applications like Jira and Salesforce—by deploying an advanced, multi-tenant Knowledge Graph. Moving far beyond traditional, passive legacy ticketing tools or detached customer support hubs, DevRev natively unifies omni-channel customer support pipelines, real-time product telemetry ingestion, collaborative issue tracking, and agentic AI-driven automation workflows into its core workspace, One_Platform. Trusted by scaling tech startups and multi-national digital firms alike, the infrastructure empowers cross-functional teams to connect end-user feedback directly to backend source code repositories, compressing feature delivery cycles and maximizing product retention with production-hardened precision. Co-founded by Nutanix visionary Dheeraj Pandey and former Google engineering leader Manoj Agarwal, the enterprise has secured over $100 million in elite institutional seed financing from top-tier investors including Khosla Ventures and Mayfield Fund at a record-breaking early valuation. Under the hood, its sophisticated technical core deploys a real-time event-driven ledger, advanced natural language processing (NLP) models for automated clustering, and secure enterprise integration bridges into platforms like GitHub, GitLab, and Slack. What sets DevRev apart is its uncompromising dedication to replacing fragmented point-solutions with absolute customer-to-developer transparency and operational momentum; by bridging the gap between performance-intensive system monitoring and direct product value creation, the firm remains the definitive cornerstone of modern algorithmic product-led transformation and collaborative AI development scaling.

Founded In2020
Company Size201 - 500 Employees
IndustryAI-Native CRM & Support / Product-Led Growth Platforms / Developer Collaboration Tools / Enterprise B2B SaaS