Virtual Assistant (Part-time) - HockeyStack

HockeyStack is building a marketing attribution and revenue analytics platform that helps B2B companies understand which marketing and sales efforts drive pipeline and revenue. By unifying data across the customer journey and preserving every revenue signal, HockeyStack provides accurate attribution, actionable insights, and a complete view of GTM performance. With ML-powered analysis and natural language capabilities, teams can quickly uncover insights, answer complex questions, and make data-driven decisions with confidence.

We have raised $50M+ from Bessemer Venture Partners, General Catalyst, Y Combinator, and others.

We move fast and hire people who want to win.

Since launching late 2023, we have grown to 8-figures in ARR, process over 60 TB of revenue data monthly, and work with some of the largest B2B companies in the world like Harvey and New Relic.

🚀 Your Mission

Your mission is to make things happen and keep day-to-day operations running smoothly. You'll work closely with the executive team to take ownership of administrative tasks, coordinate people and resources, solve problems, and ensure things get done without constant supervision.

We're looking for a highly proactive, resourceful, and organized doer who can take a task from start to finish. Whether it's scheduling meetings, tracking down files, coordinating office repairs, or following up with people to get things moving, you'll take initiative, figure things out, and make sure nothing falls through the cracks.

🔧 What You’ll Do

• Manage scheduling and administrative tasks: Coordinate meetings, manage calendars, resolve scheduling conflicts, and help keep the executive team organized.

• Coordinate information and documentation: Gather files, updates, and information from different stakeholders and consolidate everything into organized, easily accessible resources.

• Keep things moving: Follow up with people on outstanding tasks, missing information, and deadlines. Proactively push for responses and deliverables when needed.

• Handle office operations: Coordinate with building management, vendors, and service providers to resolve office issues, arrange repairs, and keep the workspace running smoothly.

• Manage office essentials: Order snacks, supplies, and other necessities, and coordinate cleaning services and office maintenance as needed.

• Solve problems independently: Research solutions, identify the right people or resources, and take ownership of tasks through completion rather than waiting for step-by-step instructions.

• Anticipate needs and take initiative: Identify gaps, address potential issues before they escalate, and handle ad hoc requests as business needs evolve.

🧬 What We’re Looking For

• Experience supporting US-based companies, particularly AI startups. Familiarity with the pace, communication style, and operating environment of fast-moving US startups is a strong advantage.

• Previous experience as an Executive Assistant, Virtual Assistant, Operations Assistant, Administrative Coordinator, or in a similar role.

• A strong bias toward action. You're someone who gets things done rather than waiting to be told what to do.

• Excellent organizational and time-management skills, with the ability to manage multiple priorities and follow through on commitments.

• Confidence in communicating with different stakeholders, following up persistently, and respectfully holding people accountable.

• Strong problem-solving skills and the resourcefulness to figure things out independently with minimal supervision.

• Excellent written and verbal English communication skills.

• Comfort using productivity tools such as Google Workspace, calendars, spreadsheets, and communication platforms.

• Discretion and good judgment when handling confidential information.

• Flexibility and a willingness to take on a wide range of tasks, from routine administrative work to unexpected operational challenges.