Job Description
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The Verifications Specialist is responsible for using telephone, email and fax to communicate with employers, schools, state boards, and online databases to verify current and previous employment, education, professional licenses, certifications and references for our clients as part of their pre-employment screening process. Pre-employment screening orders must be processed according to contractual agreements and client standards.
Essential Duties & Responsibilities
- Process verifications using telephone, email and fax
● Provide professional service to third-party verifiers and applicants
● Handle Personal Identifying Information confidentially and responsibly
● Interact with companies from all over the United States
● Make outbound calls to gather information and confirm that the information is correct
● Log clear and detailed notes documenting research steps and actions taken on screening
● Analyze collected data and personal documents and evaluate their relevance and applicability
● Prepare accurate and grammatically correct screenings
● Maintain a personal performance level that meets or exceeds the established production and quality goals of the department
Requirements & Skills
- Expert computer skills (Internet Searches, Database Lookups)
● Outstanding verbal and written communication skills, including high proficiency or fluency in English
● Excellent problem-solving skills
● Ability to work independently and problem-solve
● Energetic, self-motivated, and detail-oriented
● Ability to manage multiple priorities using time management and organization skills
● Team player with the ability to work with a wide variety of people in local and remote locations
Education
- High School Diploma or GED required
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Mitratech
View Company ProfileMitratech is a leading provider of legal and compliance software solutions. The company offers a comprehensive range of products and services designed to help organizations manage their legal and regulatory requirements more effectively. Mitratech's software solutions cater to various aspects of legal and compliance management, including matter management, spend management, contract management, and regulatory compliance. With a strong focus on innovation and customer satisfaction, Mitratech has established itself as a trusted partner for many organizations worldwide. The company's solutions are designed to streamline legal and compliance processes, reduce costs, and improve overall efficiency. Mitratech's products and services are used by a wide range of organizations, including law firms, corporations, and government agencies. The company's commitment to delivering high-quality solutions and exceptional customer support has earned it a reputation as a leader in the legal and compliance software industry. Mitratech's software solutions are highly scalable and can be customized to meet the specific needs of each organization. The company's team of experts works closely with clients to understand their unique requirements and provide tailored solutions that meet their needs. With its strong expertise and commitment to innovation, Mitratech continues to be a driving force in the legal and compliance software industry. The company's goal is to empower organizations to manage their legal and regulatory requirements more effectively, allowing them to focus on their core business activities. By providing cutting-edge software solutions and exceptional customer support, Mitratech helps organizations navigate the complexities of legal and compliance management, reducing risk and improving overall performance. As a result, Mitratech has become a go-to partner for organizations seeking to optimize their legal and compliance operations.
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- Verify the client before starting work.