Criminal Records & Verifications Specialist

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem supporting individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture blends entrepreneurial spirit with enterprise investment, enabling rapid progress with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Essential Duties & Responsibilities:

• Criminal Records:
• Ensure grammar, spelling, and formatting is correct for processed criminal records.
• Verify criminal records are reportable under both state and federal law.
• Confirm records have not already been reported on another product.
• For unprocessed criminal records:
• Verify at minimum two full identifiers match the criminal record to the data provided.
• Verify criminal records are reportable under both state and federal law.
• Confirm records have not already been reported on another product.
• Define any uncommon disposition terms.

• Verifications:
• Verify reqIDs have been scored correctly.
• Verify closing comments accurately reflect the data provided.
• Proofread and edit for grammar, spelling, and formatting.
• Verify attachments match the data provided, and all PII has been redacted.
• Verify AssureHire has received permission to contact employers.
• Ensure no protected class information is present.
• Review DOT forms to verify they have been filled out correctly.
• Contact the verifications team to clarify any errors or issues.

• Health Screening:
• Verify attachments match the data provided.
• Verify all fields have been completed correctly and match the data provided.

• Other:
• Perform criminal database searches as needed, and process any results.
• Proofread and ensure quality control on any other products or documents as needed.

Requirements & Skills:

• 1-2 years of data entry experience preferred.
• Excellent customer service orientation and interpersonal skills.
• Good analytical and problem-solving skills.
• Superior attention to detail and accuracy.
• Salesforce experience strongly preferred.

A Bachelor’s Degree in finance, accounting, or a business-related discipline is preferred.