Upsell Sales Specialist (Remote)
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Job Description
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Aura, a company on a mission to empower people of all ages to thrive in an increasingly connected world, is expanding its Inside Sales team. They are seeking high-energy, ambitious Upsell Sales Specialists to help existing customers maximize the value of their Aura memberships.
This remote, work-from-home position involves proactively engaging current Aura customers, consulting on their needs, and offering additional products and upgrades that strengthen their digital protection. This role offers a great opportunity to make an immediate impact, develop consultative sales skills, and grow your career in a fast-paced tech environment.
Day to Day:
- Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families
- Become an expert on Aura’s product suite and how it protects customers’ digital lives
- Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features
- Consult and advise customers on the best ways to strengthen their online safety through personalized solutions
- Achieve or exceed monthly upsell and revenue targets
- Collaborate with team members to continuously improve sales approaches and customer experience
- Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers
What You Bring to the Table:
- You’re passionate about helping people and naturally engaging in conversations
- You’re self-driven, competitive, and thrive in a fast-paced sales environment
- You’re a team player who knows how to win individually and together
- You have high integrity, a strong work ethic, and a commitment to continuous learning
- You love working hard, having fun, and celebrating success with your team
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Aura is a leading consumer-focused digital safety powerhouse, engineered to consolidate fragmented personal security tools into a unified, AI-driven ecosystem. Moving beyond the limitations of single-purpose cybersecurity utilities—which often leave users vulnerable to identity theft, financial fraud, and digital exploitation—Aura provides a holistic, "all-in-one" platform that seamlessly integrates proactive identity-theft protection, three-bureau credit monitoring, bank-account telemetry, and robust device security. By leveraging advanced machine-learning architectures, the company provides real-time fraud remediation, dark-web credential scanning, and automated data-broker removal, effectively neutralizing online threats before they impact the user. Their proprietary "Smart Network" infrastructure actively blocks malicious domains and phishing attempts, bridging the gap between high-stakes enterprise-grade protection and intuitive, consumer-accessible interfaces. Dedicated to the vision of "intelligent digital safety," Aura empowers families and individuals to navigate an increasingly connected landscape with confidence, providing the essential infrastructure to maintain privacy, secure assets, and build an unassailable foundation for resilient digital wellbeing.
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