Training Coordinator
Job Description
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Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
What You’ll Do:
Training Coordination
- Schedule, organize, and manage logistics for training sessions (live and virtual)
- Maintain the training calendar and assist with LMS enrollments and content organization
- Prepare and distribute learning materials, presentation decks, and session documentation
- Monitor participation, send reminders, and follow up on training completions
Onboarding & New Hire Support
- Assist with delivery and coordination of new hire onboarding sessions
- Help welcome and support new hires during onboarding activities
- Track onboarding progress and report challenges or support needs
Content & Training Resource Support
- Maintain an organized library of job aids, SOPs, and training materials
- Format and update documentation to ensure clarity, accuracy, and alignment with brand standards
- Coordinate feedback collection from learners to support continuous improvement
Reporting & Administrative Support
- Track training attendance and completion data
- Assist with compiling survey responses and reporting results to program leaders
- Support department-wide training projects and administrative tasks as needed
What We Need:
- 1 year of experience in training coordination, onboarding, education, or administrative support (including internships)
- Proficiency in Microsoft Office (PowerPoint, Excel, Outlook), SharePoint, and virtual meeting tools
- Strong attention to detail, organizational skills, and time management
- Clear verbal and written communication skills
- Collaborative and positive mindset with a strong sense of initiative
Desired Qualifications:
- Experience working with a Learning Management System (LMS)
- Familiarity with tools like Canva, Synthesia, or Articulate 360
- Salesforce experience a plus
- Exposure to adult learning principles or training facilitation a plus
What Success Looks Like:
- Training sessions are scheduled, organized, and run smoothly
- Content is kept current and easy for learners and facilitators to access
- New hires are well-supported during onboarding
- Training team receives strong operational support and program feedback
- Processes are followed and improved upon with attention to learner experience
Position Details:
- Hours: Part-time (approx. 15–25 hours per week, flexible)
- Work Model: Hybrid or Remote (based on team and organizational needs)
Pay Rate: $20.00 - $23.00/hr
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PatientPoint
View Company ProfilePatientPoint (operating via patientpoint.com) is a premier digital health and patient engagement enterprise engineered to transform the point of care. Founded in 1987 and headquartered in Cincinnati, Ohio, the company fundamentally changes how healthcare providers, marketers, and patients interact in and around the doctor’s office. Moving far beyond traditional, static waiting room materials, PatientPoint natively unifies digital screen networks, behavior-changing health education, and practice engagement tools into a single, cohesive ecosystem. The platform empowers medical practices across over 14 specialties and 30,000 locations to drive greater patient awareness, empowerment, and adherence. Under the hood, their industry-leading digital network delivers proven clinical and business outcomes at scale, significantly increasing preventative care actions like mammograms, colon cancer screenings, and flu vaccines, while boosting overall time on therapy. Trusted by more than 120,000 healthcare providers and leading pharmaceutical brands, PatientPoint remains a definitive cornerstone of the modern point-of-care landscape, motivating better health decisions and fostering stronger doctor-patient relationships.
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