Thai-English Translation & Localization Specialist (Insurance Tech)

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and property & casualty (P&C).
• We’ve won the title of Insurtech of the Year in Asia and other global awards.
• Our clients include industry giants such as AXA, Bupa, MSIG, Dai-ichi, and Bank of China Group Insurance.
• We are an international, diverse team of over 120 people from 30+ nationalities, working remotely worldwide.
• We are fully funded by reputable VC funds and strategic investors.
• Our global presence spans Asia, EMEA, and the Americas.
• We’ve grown our annualized revenue by over 30x since January 2021.
• We prioritize a diverse and inclusive workplace culture, fostering collaboration across global teams.

About the Role

• Translate project documentation between Thai and English, including business requirements, user stories, test cases, user manuals, training materials, and release notes.
• Collaborate closely with Business Analysts and Project Managers to ensure requirements from Thai-speaking clients are accurately captured and understood by the wider team.
• Participate in client meetings, workshops, and demos, providing live interpretation and note-taking for Thai clients.
• Support written communication with Thai clients, including emails, meeting minutes, follow-ups, and clarification requests.
• Review Thai-language content produced by the team for accuracy, tone, and consistency.
• Localize product and platform content (labels, forms, notifications) for Thai users, ensuring consistent terminology across projects.
• Develop and maintain a Thai–English glossary of insurance and technical terms for team-wide use.
• Identify and flag unclear, culturally inappropriate, or ambiguous wording for Thai audiences.
• Assist with any additional tasks as assigned.

What We Need

• Fluent or native-level proficiency in both Thai and English, written and spoken.
• Strong written communication skills with meticulous attention to detail and accuracy.
• Experience working with structured documentation and maintaining consistent formats.
• Ability to work independently in a fully remote environment and communicate effectively across time zones.
• Excellent organizational and time management skills to prioritize tasks and meet deadlines.
• Interest in insurance, technology, or insurtech is a plus.
• Previous experience in translation, interpretation, or localization is advantageous.
• Familiarity with tools like Google Workspace, Jira, or Confluence is beneficial.
• Commitment to work at least 4 hours per day, 5 days a week.

This role is open to:

• Current or recent graduates with a degree in Communication, Languages, Translation, English, Linguistics, or a related field.
• Candidates with 1-3 years of experience in Thai-English translation.

Applications from both students and experienced translators are welcome. Engagement type and compensation will be tailored based on experience and skill level.