Senior Business Analyst

At CoverGo, our mission is to help insurance companies and banks make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We’ve grown our annualized revenue by over 1000% since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Produce Functional Specification; interact extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
• Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
• Develop test plans for new workflows and processes; document process changes
• Create process models for current and future states for process analysis
• Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
• Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
• Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
• Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

What We Need

• A degree in Business, IT, or any relevant field
• At least 7 years of experience in a BA role
• Previous experience working in the insurance industry or Insurtech is a must
• Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
• A basic understanding of the technical development cycle of a mobile application or web portals
• Agile/Scrum Framework for Project Planning & Release Management experience is a must
• Strong written and verbal communication skills in English

Why You’ll Love Working Here

• Full-remote
• Local time zone office hours, work by your schedule
• Paid annual leaves
• Employee stock options
• Performance bonus